Assistant Operations Supervisor (West) Night Shift

YOUR ROLE

The incumbent will be part of a larger team within the Contract Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.

WHAT YOU WILL BE DOING

Key Operation Responsibilities

o To lead a team of logistics assistants/team lead in carrying daily warehouse activities

o To lead the team in meeting Key Performance Indicators and department operations goals

o To ensure conformance of workplace safety and operations procedures

o To work closely with customers and internal stakeholders in ensuring seamless customer throughput

o Monitor staff performance and participate in annual staff appraisal; address all employee performance problems promptly and directly in accordance with personnel policies of the company

o To train new logistics assistants

o To be able to handle ad-hoc logistics projects

o Ensure and monitor team compliance with the Company’s Code of Conduct and Company’s regulations

o Ensure team understanding and implementation on Company’s Value in daily work behaviors

o Plan and monitor team performance including giving coaching and counselling needed to deliver expected outcomes

o Implement work improvement initiative and programs such as 5S, Kaizens and LEAN with the goal of achieving Operational Excellence within the operations

o Inventory Management using internal WMS and Customer’s SAP system

o Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).

o Maintain and ensure safe keeping and traceability of relevant customer’s document / records

o Capture and update on all KPIs measurement, orders management, and orders’ turnaround time metrics etc.

Job Requirements

WHAT ARE WE LOOKING FOR

• Diploma with 2-3 years’ experience preferred

• Working experiences with Warehouse Management System / SAP preferred Experience in dealing with customers of all levels

• Competent in MS Office Application

• Meticulous and able to multi-task