Assistant Outlet Manager

Responsibilities:
Assist in daily outlet operations and ensure smooth workflow

Supervise and guide service crew during shifts

Handle customer enquiries and complaints professionally

Ensure food quality and service standards are maintained

Prepare staff roster and manage manpower arrangement

Monitor staff attendance, punctuality, and performance

Train new employees on SOP and service procedures

Manage inventory, stock ordering, and stock control

Ensure cleanliness, hygiene, and workplace safety compliance

Handle cashiering and daily sales closing when required