Assistant Post Completion Manager - Residential Development

About the role

This is a role owning what happens after the Occupation Certificate — purchaser handover, defect rectification, and the strata building bond process. You'll work directly alongside the Head of Construction, who has 20+ years in residential development. On the technical and contested calls you'll be supported, not thrown in.

Key responsibilities

• Prepare buildings for handover and manage pre-settlement inspections

• Close out PSI defect items before settlement

• Be the first point of contact for purchasers through the defect liability period

• Work with the builder to compile and issue handover packs: O&M manuals, warranties, as-builts, keys

• Build and run the master defect schedule across live projects in Excel

• Log, categorise and track every reported item through to closeout

• Coordinate rectification with head contractors, subcontractors and maintenance team, including access and resident notification

• Draft defect vs. maintenance assessments for review by the Head of Construction

• Run the strata building bond process — lodgement, inspector appointment, interim report, final report and release of bond

About you

• 3–5 years in residential construction — contract administration, site management, customer care, defects, or a strata defect consultancy
• Advanced Excel: you can build a multi-project tracker, not just fill one in
• Trade background or a construction-related degree
• Able to inspect a defect, describe it accurately in writing and photograph it properly
• Calm and professional with purchasers
• Current driver's licence

Highly Regarded

• Exposure to defect liability periods, DLP closeout or PSI processes
• Familiarity with the NCC and common residential Australian Standards
• Any prior contact with strata committees, building managers or strata managing agents

About us

We're a Sydney residential developer delivering apartment projects across the Lower North Shore and Northern Beaches. We stand behind our buildings after completion.