Assistant Practice Manager

The Dental Wellness Centre is a thriving dental practice dedicated to patient care and staff development. We are expanding, and we need a highly organised Assistant Practice Manager to support our practice managers and ensure smooth day-to-day operations.

The Role:
You will assist in running the practice by managing administrative duties, maintaining records, supporting HR processes, and coordinating with staff and management.

Key Responsibilities:

· Maintain HR and training records, ensuring compliance with policies.

· Support payroll, staff bonuses, and invoice reconciliation.

· Prepare staff rotas, coordinate shifts, manage holidays, sickness and absence reporting

· Assist practice managers with audits, document management, and compliance tasks.

· Monitor stock, supplies, and ordering processes.

· Understanding of dental compliance, CQC regulations, and other regulatory bodies.

· Prepare agendas, upload minutes, and track action points from practice meetings.

· Oversee reception and administrative processes to maintain high quality patient care

· Contribute to business development by monitoring KPIs, implementing improvements and supporting marketing initiatives.

· Assist in monitoring financial performance, reporting and stock control.

· Act as a point of contact for staff and patients, helping to resolve queries.

Requirements:

· Previous experience in an administrative role, ideally in healthcare or dental practice.

· Previous clinical dental experience, such as dental nursing, is highly desirable, with a good understanding of the day-to-day workings of a dental practice.

· Ability to multitask and work under pressure in a busy environment.

· Strong organisational skills and leadership skills

· Confident with IT systems and Microsoft packages (Office, Outlook, Teams).

· Experience with dental software is desirable (training will be provided if needed).

· Ability to work proactively, manage priorities, and support multiple staff members.

· Excellent communication skills and interpersonal abilities.

· This role requires travel between our two dental practices (Leicester and Coalville). A full driving licence and access to a reliable vehicle are essential.

What We Offer:

· Supportive and welcoming team environment.

· Competitive salary (dependant on experience).

· Training and career progression opportunities.

· Involvement in business growth and practice development.

· A modern practice with strong focus on patient care and staff wellbeing.

If you would like to apply, please send your CV and a Cover Letter to [email protected]. Only applications sent through this method will be considered.

Pay: From £27,000.00 per year

Benefits:

• Company events
• Employee discount
• Free parking
• On-site parking

Work Location: In person