Assistant Practice Manager

Job Overview

We are seeking a dynamic and proactive Assistant Practice Manager to join our Multi-site GP Practice in Tilbury. Working closely with the Practice Manager and Senior Leadership Team, the Assistant Practice Manager will play a key role in leading administrative services, ensuring operational excellence, delivering high-quality patient care and supporting compliance across the Practice. This role is ideal for someone who thrives in a varied, fast-paced environment and is ready to take the next step in their management career within Primary Care.

Duties

As an Assistant Practice Manager, you will support the Practice Manager to ensure the smooth operation of the practice. The role involves overseeing the day-to-day operations, ensuring effective processing of administrative tasks, and liaising with the reception and administrative team to meet both Local and National KPIs.

You will promote the development and identify training needs of reception staff, lead the reception staff appraisal system, and ensure effective supervision of the reception team.

Key responsibilities also include ensuring rapid response to telephone calls and taking immediate corrective actions when necessary.

What we look for in new colleagues:

• Reception/customer care experience is essential.
• You will be required to have a understanding of health services together with a passion for improving lives and improving healthcare.
• Excellent communication and organisation skills.
• Ability to work within a team and wider colleagues.
• Must be able to work within processes/procedures and needs to maintain confidentiality and data security.
• Must be able to adapt to dealing with changing priorities and flexible to work different shifts as required by business needs.

Pay: £36,000.00-£38,000.00 per year

Benefits:

• Company pension
• Free flu jabs
• Free parking

Work Location: In person