Assistant Practice Manager

Location: Lents Practice (SE Portland)

Position Type: Full-Time

Schedule: 5-8 Hour Shifts

Expected Hiring Range: $65,000 to $79,000 per Year

Position Summary Under general supervision, the Assistant Practice Manager will assist in the supervision and daily on-going operation of a large or several small offices. This position is responsible for assisting in maintaining efficient office operation and work scheduling of all personnel as well as overseeing office activities to maintain optimum efficiency in appointing and caring for dental patients. This position will report to the Director of Operations.

Essential Position Functions

• Assist in the supervision of all activities of a dental office to ensure efficient and effective operation in the caring for dental patients.
• Ensure that corporate policies and procedures are implemented and followed.
• Ensure cost effectiveness of office operations.
• Arrange for staff coverage in Practice Manager’s absence.
• Assist Practice Manager in ensuring that a safe working environment is maintained and safety procedures are maintained. Ensure compliance with infection control and other regulations.
• Assist in seeing that doctor and hygiene schedules are maintained to optimize patient flow; assist in overseeing receipt and distribution of patient records.
• Assist in monitoring office budget, ordering of office and dental supplies and inventory control.
• Assist in responding to patient concerns and issues; assist in monitoring patient account adjustments and account information updating.
• Capably perform any duties of Care Advocate as the need arises.
• Ensure that all legal requirements are followed, e.g., HIPAA, FDA.
• Provide input for performance reviews.

Education And Experience

• Bachelor’s degree, preferably in healthcare administration and two years of company experience or three years of experience of working in a medical/dental office OR equivalent combination of education and experience which will provide the ability to perform the essential functions of the position.
• Master’s degree in business or healthcare administration is desirable.

Expected hiring range for this position depending on experience (annual salary):: $22 USD - $31 USD

Compensation The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to education, job-related knowledge/skills, experience, geographical location, and internal equity.

This position is also eligible for incentive pay in accordance with the terms of the Company’s plan.

Company Benefits Willamette Dental offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, tuition reimbursement, flexible spending accounts, 401(k) retirement plan with 5% match, accidental death and dismemberment insurance, life insurance, voluntary disability insurance, commuter benefits, two complimentary pairs of Fig scrubs (clinical roles), and employee assistance program.

Paid Time Off (PTO): Eligible employees will accrue a minimum of 120 PTO hours per employment year in addition to seven paid holidays annually. The Company’s PTO program combines vacation and sick leave, which is more generous than Washington State’s Sick Leave Law. Employees in part-time roles working less than 40 hours per week will accrue PTO on a pro-rated basis.

Physical Requirements The work is primarily performed while sitting and/or standing, but will require occasional walking, bending, stooping and carrying light items such as papers, books, or other supplies. The incumbent uses a computer and other standard office equipment to complete tasks.

Willamette Dental is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment without regard to an individual’s race (including physical characteristics historically associated with race), religion, color, age, sex (including pregnancy), national origin, veteran status, disability, marital status, genetic information, sexual orientation, gender identity, pregnancy-related condition, or any other classification protected by applicable federal, state or local laws.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.

This position may be exposed to PHI in the course of his/her duties, and will handle protected information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).