Assistant Pricing Analyst

Key Tasks & Deliverables

1. Quotation Management: Create and manage spot quotation requests and ensure timely updates to the Rate Card and MRS as per standard procedures.
2. Communication and Coordination: Handle all spot quotation-related correspondence, ensuring that shipments are awarded and processed efficiently.
3. Report Generation & Analysis: Prepare and deliver commercial reports based on established SOPs or work instructions, providing insightful analysis of spot quotations, rate cards, and MRS activities.
4. Invoice Discrepancy Resolution: Actively assist in identifying and resolving any discrepancies in invoices associated with spot quotations, rate card updates, or MRS requests after shipment award.
5. Timely Response to Inquiries: Address related queries from internal teams or customers promptly and with accurate information.
6. Irregularity Reporting & Escalation: Report any process irregularities in line with SOPs and Global KPIs. Ensure proper escalation is conducted when necessary.
7. Process Improvement Initiatives: Champion process improvement by suggesting and participating in initiatives that drive greater operational efficiency.
8. Performance Management: Ensure individual performance aligns with the expectations defined in the Service Level Agreement (SLA), striving to meet or exceed targets.
9. Team Support: Collaborate with the Supervisor/Manager to ensure the team meets its KPIs, and support colleagues as needed to achieve team goals.
10. Leadership & Direction: Follow instructions and guidelines set by the Team Leader to ensure smooth operations.
11. Cultural Integration & Adherence: Integrate into the DSV MNL ISSC culture, adhering to organizational values and behaviors.
12. Team Collaboration & Support: Act as a DSV ambassador by assisting team members with queries or clarifications in a professional and supportive manner.
13. Personal Development: Take responsibility for personal growth, ensuring alignment with DSV’s performance review process.
14. Adherence to Policies: Follow directives and perform duties in accordance with company procedures, regulations, and the overall organizational culture.
15. Health, Safety, and Quality Compliance: Support DSV's objectives on quality, health, safety, and the environment, ensuring adherence to the QHSE policy.
16. Flexibility and Team Player: Demonstrate flexibility by adapting to different teams or operational hours as business needs evolve.
17. Professional Conduct: Execute all tasks with professionalism, following company guidelines and contributing to a positive organizational culture.
18. Perform other tasks assigned by his or her superior.

Education and Skills

• Educational Qualification: Candidate must be a graduate of a 4-year course, preferably in a business-related field or customs studies.
• Freight Forwarding/Logistics Education: A background in freight forwarding or logistics is an advantage, providing foundational knowledge of the industry’s processes.
• Knowledge of Transport Management Systems (TMS): Experience with various TMS platforms is beneficial for streamlining logistics operations and improving efficiency.
• Sales and Commercial Process Exposure: Exposure to sales and commercial activities in the logistics sector is advantageous for understanding customer requirements and internal processes.
• Knowledge of Incoterms: Understanding Incoterms and their application to international shipments is essential for ensuring compliance and clarity in trade transactions.
• Multitasking and Task Management: Ability to handle and prioritize multiple tasks efficiently, especially in high-pressure situations.
• Proficient in MS Office (Outlook/Excel): Strong proficiency in Microsoft Office tools, particularly Outlook and Excel, with intermediate to advanced skills for data analysis, reporting, and communication.
• Web-Based Applications & Internet Proficiency: Comfortable navigating web-based applications and utilizing online resources for efficient operations.
• Quick Comprehension and Focused Work: Strong ability to quickly grasp new concepts and maintain focus under pressure to ensure high-quality work.
• Resilience and Deadline Management: Demonstrates resilience and the ability to prioritize effectively, ensuring deadlines are met without compromising quality.
• Attention to Detail & Reliability: A meticulous, accurate, and reliable work ethic, ensuring that all tasks are completed with a high level of precision.
• Team Collaboration & Interpersonal Skills: Strong teamwork capabilities, with good interpersonal skills to foster positive relationships with colleagues and clients.
• Customer Service Orientation: Openness and flexibility in meeting customer demands, demonstrating a service-focused attitude to ensure satisfaction.
• Cross-Functional Cooperation: Ability to work collaboratively across various teams within DSV, including ISSC and local teams, to drive operational success and business goals.