Assistant Program Director (Interim)

About Family Services of America

Family Services of America (FSA) is a CARF-accredited behavioral health and child welfare organization and a licensed foster care agency in the state of North Carolina, headquartered in Fayetteville, NC. FSA provides trauma-informed, evidence-based care to children and families, including licensed foster care and therapeutic foster care, case management, clinical and behavioral health services, and wraparound supports. Our team is committed to the safety, well-being, and healthy development of the children and families we serve, delivering culturally and linguistically responsive services in a supportive, child-centered environment.

The Opportunity

The Assistant Program Director supports the Program Director in the day-to-day management of FSA’s foster care program and ensures continuity of leadership in the Program Director’s absence.

About This Appointment

This is a temporary, interim appointment created to provide leadership coverage while the incumbent Assistant Program Director is on a qualifying leave of absence under the Uniformed Services Employment and Reemployment Rights Act (USERRA). The incumbent retains full reemployment rights to this position. This appointment will end upon the incumbent’s return to active employment, or at the conclusion of the underlying grant-funded term, whichever occurs first. There is no guarantee of continued employment, conversion to a permanent position, or extension beyond that point.

Please note: This is a grant-funded position. Continuation is contingent on grant funding. This appointment will end upon the return of the incumbent Assistant Program Director from military leave or at the conclusion of the grant-funded term, whichever occurs first.

What You Will Own

• Support the daily programmatic, administrative, and operational management of the program and ensure operational readiness across all shifts.
• Support timely reporting, significant incident reporting, and program communication with leadership and funders.
• Monitor staffing levels and coverage against applicable NC licensing ratios; coordinate holiday, weekend, and overtime workforce plans.
• Assist in maintaining compliance with applicable federal and state regulations, child welfare standards, CARF standards, and NC DHHS licensing.
• Participate in ongoing quality assurance review of children’s case files and personnel records.
• Assume the duties and authority of the Program Director during planned and unplanned absences.

Required Qualifications

• Bachelor’s degree in education, psychology, sociology, or another relevant behavioral science.
• Five (5) years of progressive experience with a social services or childcare agency or organization.
• Must be at least 21 years of age. Employment is contingent on successful completion of all required background checks and credentialing, including FBI fingerprint, state repository, child abuse and neglect, and sex offender registry checks, and proof of immunity to vaccine-preventable respiratory diseases.

Preferred Qualifications

• Experience in a licensed foster care or child welfare residential program.
• Bilingual (English/Spanish) preferred.
• Supervisory experience in a trauma-informed residential setting; CARF and NC DHHS licensing familiarity.

Compensation and Benefits

Salary: $57,800 – $68,000 annually, commensurate with experience. Benefits include group health and vision insurance; employer-paid basic life insurance (coverage begins after the eligibility period); paid time off and paid federal holidays; professional development; GSA-rate mileage reimbursement; and workers’ compensation per N.C.G.S. § 97-2.

Pay: $57,800.00 - $68,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• This is a temporary, interim appointment that will end when the incumbent returns from leave or the grant-funded term concludes. Are you interested in a temporary position under these terms?
• Are you at least 21 years of age?
• Are you willing to complete all required background checks, including FBI fingerprinting, state repository, child abuse and neglect, and sex offender registry checks?
• Are you familiar with CARF accreditation standards or NC DHHS licensing requirements?
• If selected, how soon would you be available to start?

Education:

• Bachelor's (Required)

Experience:

• social services or childcare agency: 5 years (Required)
• supervisory: 2 years (Preferred)
• foster care or child welfare: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Fayetteville, NC 28303 (Required)

Work Location: In person