Assistant Program Management Officer

Job Responsibilities

1. Assist in coordinating RFQ activities and collecting required information from NPI, Engineering, and other departments for quotation preparation.
2. Support customer order acknowledgement, delivery schedule confirmation, and First Article (FA) submission activities.
3. Monitor sales orders, delivery schedules, and order progress, and follow up with relevant departments to ensure timely completion.
4. Assist in handling customer inquiries, feedback, complaints, RMA requests, and product return arrangements.
5. Support the coordination of customer Purchase Orders (PO), forecasts, and product ordering requirements.
6. Assist in coordinating Engineering Change Requests and ECN-related activities with internal departments and customers.
7. Maintain and update customer master schedules, sales status, order tracking, and related records.
8. Support preparation of weekly/monthly sales reports, budget information, operation review reports, and presentation materials.
9. Follow up on customer payment status and coordinate with Finance on outstanding or overdue payments.
10. Provide general administrative and coordination support for customer requirements, including samples, surveys, data submissions, customer visits, and other program-related activities.

Requirements

1. Diploma or Bachelor’s Degree in Business Administration, Management, Engineering, Supply Chain, or a related field.
2. Fresh graduates or candidates with 1–2 years of working experience are encouraged to apply.
3. Experience in a manufacturing environment, customer service, program coordination, or sales administration will be an advantage.
4. Good communication and interpersonal skills with the ability to coordinate with customers and internal departments.
5. Good organizational skills and ability to follow up on multiple tasks and deadlines.
6. Proficient in Microsoft Office, particularly Excel and PowerPoint.
7. Basic understanding of sales orders, purchase orders, delivery schedules, or manufacturing processes will be an advantage.
8. Responsible, detail-oriented, willing to learn, and able to work effectively in a team environment.