Assistant Project Manager (IT)

Role Purpose

To support delivery of IT infrastructure projects by coordinating site works, tracking progress, and serving as a key point of contact for stakeholders. The Assistant Project Manager must be able to write clearly and concisely, prioritise what matters, and communicate project impact promptly — especially when under client scrutiny or when risks emerge.

Key Responsibilities

1. Project Coordination & Site Management

• Track project timelines, milestones, and deliverables against approved schedules.
• Coordinate with subcontractors, vendors, and internal IT teams to ensure work progresses according to plan.
• Monitor site activities and enforce safety, quality, and housekeeping standards.

2. Writing, Reporting & Stakeholder Communication

• Prepare clear, concise status reports, meeting minutes, and project documentation — written communication is a core requirement of this role.
• Lead every update with the impact — delays, blockers, and risks must be surfaced in the first line, not buried in a progress list.
• Write for the audience: distinguish what stakeholders already know from what they need to be told.
• Serve as a primary point of contact for clients, consultants, and authorities.
• Proactively manage stakeholder availability and potential disruptions — e.g., flagging upcoming absences of key contacts and securing alternative arrangements before they impact the project.
• Attend client and site meetings; respond confidently to questions and challenges without deferring or freezing.

3. Risk Identification & Escalation

• Anticipate project risks and escalate issues to the Project Manager before they become critical.
• Identify when a stakeholder's unavailability (e.g., leave, competing priorities) threatens a deadline and act to mitigate.
• Maintain a risk log and follow up on corrective actions.

4. Problem Solving Under Pressure

• Address site issues and client concerns promptly and decisively.
• Make sound judgment calls within defined authority; know when to escalate.
• Remain composed and effective when questioned or challenged by clients or senior stakeholders.

Job Requirements

Education:

• Diploma or Degree in IT, Computer Science, Information Systems, Electrical Engineering or a related discipline.

Experience:

• Minimum 3–5 years of relevant experience in IT project coordination, infrastructure, or site management.
• Proven track record of producing written reports and updates for stakeholders at various levels.
• Experience managing stakeholder relationships and communicating project status to varied audiences.

Skills & Attributes:

• Strong writing and reporting skills — able to produce clear, structured, concise documents that lead with the key point. This is a core, non-negotiable requirement.
• Strong judgment and prioritisation — able to distinguish what matters most and communicate it first.
• Composure under pressure — remains effective when questioned or challenged, particularly in client-facing situations.
• Proactive risk awareness — anticipates problems rather than reacting to them.
• Proficiency in MS Office and project management tools (MS Project, Excel, Word, Powerpoint).
• Ability to work independently with minimal supervision.

Eligibility:

• Candidates must possess valid authorisation to work in Singapore without requiring work pass sponsorship.