Assistant Project Manager/Estimator

Project Manager

Pacific Northwest Bio, LLC
Department: Operations
Reports To: Operations Director/Owner
Location: Auburn, WA
Employment Type: Part-Time, Full-Time | Hourly
Pay Range: $36.00–$45.00 per hour, depending on experience and qualifications
On-Call Requirement: Must participate in on-call coverage and be available for urgent and emergency projects, including evenings, weekends, and holidays.

About Pacific Northwest Bio

Pacific Northwest Bio, LLC is a locally owned biohazard remediation and specialty cleaning company serving individuals, businesses, municipalities, and law enforcement throughout the Puget Sound region.

Our work includes trauma scene restoration, unattended-death cleanup, infectious disease decontamination, fire and water restoration, homeless encampment and transient cleanups, hoarder home restoration, and other specialty remediation projects. We also provide parking lot sweeps, trash-outs, eviction cleanups, graffiti removal, post-construction cleaning, demolition cleanup, and related services.

We take pride in providing compassionate, professional, and discreet service while maintaining high standards for safety, quality, and regulatory compliance.

About the Position

Pacific Northwest Bio is seeking an experienced and organized Project Manager to oversee the planning, coordination, and successful completion of cleanup and remediation projects.

The Project Manager will serve as a key connection point between clients, technicians, field leadership, vendors, and company management. This position is responsible for keeping projects organized from initial assessment through completion, ensuring work is performed safely and efficiently, and maintaining clear communication throughout the project lifecycle.

This position combines project management, field operations, client service, estimating, and business development.

The ideal candidate is a strong communicator and problem solver who can manage competing priorities, lead teams, build client relationships, and remain composed in challenging or time-sensitive situations.

Key Responsibilities

Project Management & Operations

• Manage projects from initial assignment through completion.
• Assess project scope, site conditions, client needs, labor requirements, equipment needs, and anticipated materials.
• Develop project timelines, work schedules, work orders, and resource allocation plans.
• Coordinate technicians, Senior Technicians, Site Leads, subcontractors, vendors, and other resources as needed.
• Monitor project progress and make adjustments to schedules, staffing, equipment, and resources as needed.
• Identify potential project delays, challenges, or additional needs and communicate them to management and the client.
• Ensure projects are completed efficiently, professionally, and according to company standards.
• Coordinate project closeout and ensure all required documentation is completed.

Estimating & Business Development:

• Conduct site assessments and develop accurate project scopes and estimates.
• Prepare estimates, proposals, work orders, and related client documentation.
• Research and identify public and private contract opportunities, including RFPs from cities, counties, municipalities, and other organizations.
• Monitor platforms such as BuildingConnected and other applicable procurement and bidding platforms.
• Prepare and submit bids and proposals in accordance with applicable requirements and deadlines.
• Identify and pursue new business opportunities with residential, commercial, municipal, and other clients.
• Build and maintain professional relationships with property managers, insurance professionals, municipalities, law enforcement agencies, contractors, and other potential referral partners.
• Generate and develop new client leads through networking, relationship building, outreach, and industry connections.
• Maintain accurate records of leads, proposals, bids, and business-development activities.
• Earn a 5% commission on qualifying new business generated through leads brought in by the Project Manager, in accordance with company commission guidelines.

Team Leadership:

• Coordinate and direct field teams to ensure projects are properly staffed and supported.
• Provide technicians and field leadership with clear expectations, instructions, and project information.
• Support employee training, development, and performance expectations.
• Promote accountability, professionalism, safety, and teamwork.
• Address operational issues and escalate employee concerns to management or HR when appropriate.
• Conduct or assist with safety meetings, project briefings, and other team communications.

Client Management:

• Serve as a primary point of contact for clients throughout the project.
• Communicate project timelines, scope, progress, changes, and completion details.
• Conduct site visits and client meetings as needed.
• Respond to client questions and concerns promptly and professionally.
• Manage expectations regarding project scope, timelines, costs, and unforeseen conditions.
• Follow and enforce the company's Customer Engagement Policy and Procedures Guide.
• Maintain professionalism, discretion, and compassion when working with clients experiencing difficult or traumatic circumstances.

Quality Control & Safety:

• Conduct site inspections and quality-control checks throughout projects.
• Ensure work is performed according to company procedures, project specifications, and applicable regulatory requirements.
• Ensure technicians are using appropriate PPE and following established safety procedures.
• Maintain compliance with applicable OSHA, EPA, and other regulatory requirements.
• Review project photos, documentation, checklists, and reports for accuracy and completeness.
• Identify deficiencies and ensure corrective actions are completed.
• Report accidents, injuries, exposures, property damage, safety concerns, and other incidents according to company procedures.

Administrative & Financial Oversight:

• Maintain accurate and organized project files and documentation.
• Monitor project costs, labor, materials, equipment, and other expenses.
• Assist with job costing and profitability tracking.
• Review invoices and supporting documentation before submission.
• Submit accurate and timely project completion documentation and billing information.
• Maintain records of change orders, additional services, and client approvals.

Equipment & Resource Management:

• Ensure vehicles, tools, equipment, PPE, and materials are available and ready for scheduled projects.
• Coordinate equipment and material needs across multiple active projects.
• Identify shortages, maintenance issues, or replacement needs and communicate them to management.
• Help improve operational processes to increase efficiency and reduce unnecessary costs.

Required Qualifications:

• High school diploma or equivalent.
• 3+ years of project management, operations, construction, restoration, environmental services, or related experience.
• Demonstrated experience coordinating teams, projects, schedules, and resources.
• Strong written and verbal communication skills.
• Strong organizational and time-management skills.
• Ability to manage multiple projects and competing priorities.
• Strong problem-solving and decision-making skills.
• Ability to communicate professionally with clients, employees, vendors, and management.
• Proficiency with computers, email, Microsoft Office, and project management or scheduling software.
• Valid driver's license and acceptable driving record.
• Ability to travel to project sites throughout King, Pierce, and Snohomish Counties.
• Ability and willingness to participate in the company's 24/7 on-call rotation and respond to urgent or emergency project needs, including evenings, weekends, and holidays.

On-Call & Emergency Response

• Participate in the company's 24/7 on-call rotation.
• Remain available and reachable when assigned to on-call coverage.
• Respond to urgent and emergency project needs, including after-hours, weekends, and holidays.
• Coordinate the appropriate personnel, equipment, and resources for urgent or emergency projects.
• Communicate with clients and field personnel to ensure emergency projects are addressed promptly and professionally.
• Pacific Northwest Bio operates 24 hours a day, 7 days a week, including all holidays. Employees may be required to respond to urgent or emergency service needs outside of regular business hours.

Preferred Experience

• Biohazard remediation or crime scene cleanup.
• Restoration or environmental services.
• Construction or demolition.
• Fire and water restoration.
• Hazardous materials handling.
• Government or municipal contracting.
• RFP and proposal development.
• Estimating and job costing.
• Experience using BuildingConnected or similar construction/procurement platforms.
• Experience managing projects involving sensitive or confidential client situations.

Required Certifications

• HAZWOPER certification.
• OSHA 30 certification or equivalent safety training.

Candidates with directly relevant hazardous-materials, remediation, or environmental safety certifications may be considered based on experience and qualifications.

Preferred Certifications

The following certifications are preferred but not required:

• IICRC Odor Control Technician
• IICRC Commercial Drying
• IICRC Fire and Smoke Damage Restoration
• IICRC Trauma and Crime Scene Technician
• IICRC Water Restoration
• First Aid/CPR
• Bloodborne Pathogens training
• Clandestine Drug Lab Decontamination
• Other relevant environmental, restoration, safety, or remediation certifications

Physical & Work Environment Requirements:

This is primarily a management and coordination position, but the Project Manager will regularly visit active job sites and must be able to safely navigate and work in a variety of environments.

The position requires the ability to:

• Lift and carry up to 50 pounds.
• Stand, walk, bend, kneel, climb, and move around active job sites for extended periods.
• Work around biohazardous materials, bodily fluids, contaminated materials, strong odors, chemicals, debris, and other potentially hazardous conditions while wearing required PPE.
• Enter residential, commercial, municipal, outdoor, and other potentially difficult work environments.
• Work in varying weather conditions when conducting outdoor site assessments or managing field operations.
• Work extended hours when necessary to meet project or client needs.

Compensation & Benefits

• $36.00–$45.00 per hour, depending on experience and qualifications.
• 5% commission on qualifying new business generated through leads brought in by the Project Manager, in accordance with company commission guidelines.
• One week of paid time off per year.
• Dental insurance.
• Vision insurance.
• Training and professional development opportunities.
• Opportunities for advancement within the company.
• Opportunity to work on a variety of specialized biohazard remediation, restoration, and specialty cleaning projects.
• Supportive small-business work environment.

Who Will Succeed Here?

The Project Manager who succeeds at Pacific Northwest Bio will be someone who:

• Takes ownership of projects from start to finish.
• Communicates clearly and consistently.
• Can stay organized when multiple priorities are competing for attention.
• Is comfortable making decisions and solving problems in the field.
• Holds teams accountable while maintaining professionalism and respect.
• Understands that client service is especially important when clients are experiencing difficult circumstances.
• Pays attention to the details without losing sight of the bigger picture.
• Is comfortable working in both an office and field environment.
• Is willing to get involved and help solve problems rather than simply passing them along.
• Is motivated to develop new business and build lasting professional relationships.

Why Pacific Northwest Bio?

This is an opportunity to play a meaningful role in a growing specialty services company while working on projects that directly impact individuals, businesses, and communities.

The Project Manager will have the opportunity to help shape operational processes, develop client relationships, pursue new business opportunities, and contribute to the continued growth of Pacific Northwest Bio.

Pacific Northwest Bio, LLC is an equal opportunity employer. We value a diverse and inclusive workplace.

How to Apply

Please submit your resume and a cover letter through Indeed outlining your relevant project management, operations, restoration, construction, environmental services, or related experience and why you are interested in joining Pacific Northwest Bio.

Pay: $36.00 - $45.00 per hour

Work Location: In person