Assistant Property Manager

SUPPORT THE TEAM. SERVE THE RESIDENTS. KEEP IT RUNNING.

At VPG, our Assistant Property Managers are the glue that holds day-to-day operations together. We're looking for an organized, detail-oriented team player who can support every side of the property — administrative, financial, leasing, and resident service — while helping the Property Manager keep things running smoothly.

You'll be a trusted right hand on-site: managing records and reporting, coordinating vendors and maintenance, supporting leasing and move-ins, and making sure residents get prompt, professional service. This is a role for someone who thrives on structure, takes pride in getting the details right, and is ready to grow into bigger property management responsibilities.

If you're organized, resident-focused, and looking to build a career in property management, let's talk.

Why Join the Property Team at VPG?

• Hands-on experience — Get exposure to every side of property operations, from leasing to compliance to financials.

• Growth path — Build the skills and track record to grow into a Property Manager role.

• Supportive structure — Work closely with an experienced Property Manager who will mentor and develop you.

• Meaningful work — Be the person residents and vendors count on to get things done right.

What You'll Do:

Supervisory Responsibilities:

• Provide day-to-day guidance and support to leasing staff, maintenance technicians, and/or temporary employees as assigned.

• Support the Property Manager in mentoring and coaching junior team members.

• Escalate property concerns, resident issues, or operational risks to the Property Manager when necessary.

• Serve as a point of contact in the absence of the Property Manager for routine operational matters.

• Promote professionalism, accountability, and teamwork within the property team.

Duties & Responsibilities:

• Assist with the preparation of reports, correspondence, and other administrative documents.

• Maintain accurate resident files and property records.

• Coordinate and schedule property inspections, maintenance activities, and vendor appointments.

• Ensure professional and proactive communication with vendors and rental assistance agencies.

• Assist with rent collection and delinquency management efforts.

• Process invoices and vendor payments accurately and in a timely manner.

• Assist with monthly reconciliation of accounts and financial reporting.

• Respond to resident inquiries and complaints promptly and professionally.

• Assist with resident move-in and move-out procedures.

• Organize and participate in resident events and community-building activities.

• Receive and process resident maintenance requests, dispatching work orders to appropriate personnel.

• Follow up on completed work orders to ensure resident satisfaction.

• Conduct routine property inspections to identify maintenance needs and safety hazards.

• Assist with property marketing and advertising efforts.

• Conduct property tours and answer leasing inquiries from prospective residents.

• Prepare lease agreements and related documentation.

• Assist with ensuring compliance with all applicable laws, regulations, and VPG Management policies.

• Maintain accurate records of property inspections, maintenance activities, and compliance documentation.

• Assist with the preparation and submission of required regulatory reports, including ensuring compliance with Low-Income Housing Tax Credit (LIHTC) regulations where applicable.

• Assist in coordinating team meetings and training sessions to ensure all team members are informed and aligned with property goals.

• Facilitate communication between departments to ensure seamless operations.

• Perform other duties and special projects as assigned.

Requirements:

• Strong customer service and interpersonal communication skills.

• High attention to detail and organizational accuracy.

• Ability to manage multiple priorities in a fast-paced environment.

• Working knowledge of property management operations, leasing, and resident relations.

• Proficiency with property management software and Microsoft Office applications.

• Strong written and verbal communication skills.

Preferred Experience:

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.

• Prior experience in property management, leasing, administration, or customer service required.

• LIHTC or affordable housing experience preferred, or willingness to obtain training.

What Success Looks Like:

• The Property Manager has a reliable partner who keeps daily operations organized and on track.

• Residents receive prompt, professional service and their concerns are resolved quickly.

• Property records, files, and compliance documentation are accurate and audit-ready.

• Work orders and vendor coordination happen smoothly and on schedule.

• Leasing, move-ins, and move-outs are handled efficiently and professionally.

• The property team operates with accountability, structure, and a strong sense of teamwork.

Physical Requirements:

• Ability to sit, stand, walk, and conduct property inspections. Reasonable accommodations will be made for qualified individuals with disabilities to enable them to perform the essential functions of this position.

• Ability to climb stairs and access all areas of the property.

• Ability to lift up to 25 pounds occasionally.

• Ability to operate standard office equipment and use computer systems.

• Ability to use a personal vehicle to get to and from the work site.

Job Type: Full-time

Benefits:

• Car allowance

• 401(k) matching

• Dental insurance

• Employee assistance program

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Work Location: New Orleans, LA