Assistant Property Manager

About the role

Opera Apartments is seeking an Assistant Property Manager to join our dynamic team in South Brisbane. This is a full-time position that plays a crucial role in the day-to-day management and operations of our residential properties. As Assistant Property Manager, you will support the Property Manager in delivering exceptional service to our residents whilst maintaining the highest standards of property maintenance, compliance, and customer satisfaction. This role is essential to ensuring our properties operate smoothly and our residents enjoy a positive living experience.

Key responsibilities

• Assist with the supervision and coordination of maintenance and repair works across the property, ensuring all issues are addressed promptly and professionally
• Support rent collection processes and maintain accurate financial records related to property operations
• Conduct regular property inspections to identify maintenance needs and ensure compliance with health and safety standards
• Liaise with residents to address complaints, concerns and maintenance requests, providing excellent customer service
• Assist in coordinating the lease application process and conducting preliminary tenant screening
• Support the preparation and maintenance of property documentation, including tenant files and compliance records
• Help organise and coordinate common area maintenance and scheduled service appointments
• Assist with advertising and marketing of available units in line with company strategy
• Support the Property Manager in budget monitoring and expense tracking for the property
• Perform administrative tasks including correspondence, scheduling and record-keeping

What we're looking for

• A relevant qualification in property management or real estate, or demonstrated experience in property management, residential leasing, or a similar administrative role
• Strong organisational and time management skills with the ability to juggle multiple priorities
• Excellent communication skills, both written and verbal, with the ability to interact professionally with residents, contractors and colleagues
• Proficiency in Microsoft Office applications and experience with property management software systems
• Knowledge of residential tenancy laws and regulations, or a willingness to develop this knowledge
• Attention to detail and accuracy in record-keeping and financial documentation
• Problem-solving ability and a proactive approach to identifying and resolving issues
• Customer service orientation with a commitment to delivering positive outcomes for residents
• Reliability, integrity and a professional demeanour
• Experience in maintenance coordination or facilities management is advantageous

What we offer

At Opera Apartments, we value our team members and are committed to creating a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development and career progression within the real estate sector. Our team enjoys a collaborative culture where your contributions are recognised and valued. We provide a full-time position with structured working hours, allowing for work-life balance. We encourage our employees to develop their skills and knowledge, and we support ongoing training and industry qualifications.

About us

Opera Apartments is a leading residential property management company committed to delivering exceptional service and maintaining high-quality living environments for our residents. With a portfolio of premium residential properties in prime locations, we pride ourselves on our professional approach to property management, our commitment to resident satisfaction, and our focus on operational excellence. Our team is dedicated to creating thriving residential communities and providing outstanding support to both residents and property owners. We believe in fostering a positive workplace culture where innovation, professionalism and teamwork are valued.

Apply now

If you are an organised, customer-focused professional looking to advance your career in property management, we would like to hear from you. Please submit your resume, a cover letter and any relevant qualifications to join our team at Opera Apartments in South Brisbane.