Assistant Registrar for Academic Scheduling

Job Description Summary The Assistant Registrar is an essential part of the Registrar’s Office, leading the solicitation, collection, review, production, maintenance, and auditing of the central campus academic schedule, as well as the assignment and administration of academic classrooms and the catalog course inventory in the student information system. This position will also serve as functional administrator of scheduling and classroom software, and will coordinate with academic unit leaders—including provosts, college deans, associate/assistant deans, department/program chairs, FLAC liaisons, and others—to establish academic scheduling timelines and communicate with the campus community about academic scheduling, classroom assignment, final exams, and other academic scheduling and academic classroom issues. The incumbent will also assume a leadership role in evaluating academic scheduling and classroom policies and procedures and will lead efforts to improve and implement recommended changes. As a member of the Office of the Registrar leadership team, the Assistant Registrar will advise on short-term and long-term strategic planning and unit initiatives and will lead and/or assist with unit critical projects.

Minimum Qualifications High School diploma (or equivalent), AA Degree, or comparable combination of education and years of experience. 3 years of previous customer service experience 2 years of previous experience working with a large complex database 2 years of previous higher education experience Ability to write reports or ability to utilize a reporting tool Excellent customer service skills Excellent verbal and written communication skills Excellent problem solving skills and ability to exercise sound judgment and critical thinking skills Ability to work independently and as part of a team

Preferred Qualifications Previous experience in a Registrar’s Office and/or previous experience with class/event scheduling Previous experience with Banner or experience with another student information system such as PeopleSoft Previous experience with 25Live or similar software Previous experience with Cognos or similar software Previous experience or familiarity with understanding and enforcing complex policies