Assistant Resources and Information Systems Manager

RESPONSIBILITIES

• žServe as the central liaison for funding-related matters, monitoring updates to government and funding bodies' policies, regulations, and requirements, and communicating relevant information to internal stakeholders.
• žAssist in the preparation and submission of annual funding applications, manage departmental and unit budgets, and prepare periodic financial and management reports for projects, units, and the department.
• žCoordinate procurement activities for office equipment, furniture, facilities maintenance, and related services, ensuring compliance with procurement policies and reporting requirements.
• žLead the planning, provision, and management of information technology services for the Social Services Department, including IT infrastructure, application systems, cybersecurity, disaster recovery, and business continuity.
• žDevelop and implement IT strategies, roadmaps, and digital transformation initiatives that support the department's operational and service objectives.
• žManage the full system development lifecycle, including requirements analysis, project planning, resource allocation, implementation, risk management, and contingency planning.
• žOversee the administration, enhancement, and maintenance of core information systems, including Human Resources, Finance, and Service Management systems.
• žMonitor developments in government IT policies, regulations, and emerging technologies, ensuring compliance and alignment with organizational objectives.
• žCollaborate with service units and stakeholders to identify operational needs and implement technology solutions that enhance service quality, efficiency, and effectiveness.
• žProvide professional advice on IT governance, information security, system usage policies, technology procurement, and best practices.
• žCoordinate and support IT training programmes and user education initiatives to strengthen digital competency and technology adoption across the department.
• žFoster a culture of innovation and continuous improvement by promoting staff engagement in digital initiatives, information systems development, and technology-related projects.
• Liaise with internal and external stakeholders, vendors, and service providers to ensure the successful implementation and optimization of information systems and technology projects.

REQUIREMENTS

• An understanding of the Christian faith, values and ethos of The Salvation Army
• Bachelor’s Degree in Information Technology, Computer Science or a related discipline
• Minimum 5 years of relevant experience in information systems, data management, or IT project management preferably within the social welfare sector
• Strong project management skills, with experience in budgeting and resourcing planning
• Strong analytical and problem-solving abilities, and with good communication and interpersonal skills
• Proficient in both written and spoken English and Chinese