Assistant Restaurant Manager

About the role

We are looking for various Assistant Restaurant Managers to assist us with our different restaurants and cafes in Singapore.

The Assistant Restaurant Managers will report to and work closely with the Area Managers to strengthen the operations and services level of the ground crew. The candidate will oversee day-to-day restaurant/cafe and event operations.

Key responsibilities

• Oversee day to day restaurant and event operations
• Achieve the outlet's KPI
• Ensure the adherence of restaurant standards, service benchmarks and company rules and regulation
• Ensure high quality of customer service consistently
• Maintain the restaurant's image from staff to cleanliness of premise
• Manage and maintain operational records including inventory, sales and staff as well as monitoring, evaluating sales performance
• Understand our products so as to be able to advise customers
• Respond and handle customer complaints
• Lead, train and guide team to provide excellent restaurant services
• Set and update service SOP's

About you

• Well groomed, fluent in English and possess good interpersonal skills
• Able to build good rapport with mandarin speaking customers
• Minimum 1-5 years experience in similar capacity
• Up to date on industry trends
• Possess good computer skills (excel, pp, email etc.)
• Good work ethics, positive attitude and pleasant personality
• High quality standards in customer service, health, hygiene, food and beverage
• Exceptional leadership skills
• Honest with integrity

About us

Our company mission is to provide services and values that exceed customers' expectation. Our company treasures talents by offering good career enhancement.