Assistant Restaurant Manager

About Us:
Well established restaurant in the heart of Port Douglas, with a proud history of 31 years in operation, our restaurant is a cornerstone of the community, celebrated for its innovative cuisine, attention to detail, and warm hospitality.

We are seeking a passionate and dedicated staff to join our team, we have the following positions to fill.

• Senior wait staff, we are one of the busiest restaurants with a dedication to providing our customers with the best experience. we are looking staff that are willing to go the extra mile when night after night.
• Assistant Restaurant Manager to join our dynamic team. This is an exciting opportunity to advance your career in the hospitality industry while contributing to a thriving and well-established restaurant.

Key Responsibilities:

• Team Leadership: Managing & leading a small team , training & motivating a team of professionals to deliver exceptional service and maintain high performance standards.
• Extreme Customer Experience: Ensure every guest enterers & leaves the restaurant wanting to return & experience it all over again. Enjoys an outstanding dining experience by overseeing service, addressing concerns promptly, and fostering a welcoming atmosphere.
• Operations Management: Day-to-day operations, including hosting, opening & closing the restaurant, rostering, reservations using online systems, cashiering, table assignments, and service flow, to ensure smooth functioning during busy shifts.
• Quality Control: Maintain the restaurant's high standards of food presentation, cleanliness, and service consistency.
• Staff Development: Assist with recruiting, onboarding, and mentoring team members, fostering a positive and collaborative work environment.
• Compliance: Ensure all operations comply with health and safety regulations, licensing requirements, and company policies.
• Inventory & Procurement: Monitor stock levels, assist with inventory management, and liaise with suppliers to ensure timely ordering of supplies.

Qualifications and Experience:

• Proven experience in a supervisory or management role within a high-end or fine dining restaurant.
• Strong knowledge of food and beverage operations, with a focus on delivering exceptional guest experiences.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced environment, manage competing priorities, and maintain composure under pressure.
• A hands-on approach with a proactive attitude toward problem-solving and innovation.
• A passion for hospitality, with a keen eye for detail and commitment to excellence.
• Familiarity with restaurant management software and point-of-sale systems is an advantage.
• Current RSA (Responsible Service of Alcohol) certification is essential.