Assistant Restaurant Manager

About the role

The Restaurant Assistant Manager supports the Restaurant Manager in overseeing the daily operations of the restaurant. This includes ensuring excellent customer service, maintaining efficient restaurant operations, managing staff, and contributing to financial performance. The Assistant Manager plays a key role in maintaining the restaurant's standards and ensuring compliance with health and safety regulations.

Key responsibilities

• Assist the Restaurant Manager in overseeing daily restaurant operations
• Ensure smooth service during peak hours, including coordinating front-of-house and back-of-house teams
• Maintain high standards of cleanliness, organization, and safety in the restaurant
• Help ensure compliance with health, safety, and licensing regulations
• Assist in managing and motivating restaurant staff
• Help recruit, train, and develop new team members
• Conduct regular team meetings and provide ongoing training and support to staff
• Assist in scheduling shifts and managing staff workloads
• Ensure that every guest receives exceptional service
• Address and resolve customer complaints or issues promptly and professionally

Requirements

• Minimum 2–3 years of relevant experience in restaurant or F&B operations.
• Previous experience in a supervisory or management position is preferred.
• Strong leadership, communication, and interpersonal skills.
• Able to lead and motivate a diverse team in a fast-paced environment.
• Good understanding of restaurant operations, customer service, and food safety standards.
• Able to handle customer feedback and operational issues professionally.
• Strong organisational and problem-solving skills.
• Able to work shifts, weekends, and public holidays.
• Hands-on, responsible, and able to work well under pressure.