Assistant Restaurant Manager

KNC Group of Companies is seeking a driven and ambitious individual to join our Chowking store operations as an Assistant Restaurant Manager where he/she will help the Restaurant Manager meet goals by managing daily operations, especially in food production, staff support, and customer service.

Branches Available: Chowking La Salle Taft

Job Summary:
This role focuses on sales growth, cost control, service quality, and people development. The ARM monitors and analyzes sales performance, implements labor cost and cash control plans, and ensures smooth daily operations.

Key Responsibilities:

• Support sales-building initiatives for dine-in, take-out, and business channels.
• Develop and monitor labor cost and cash control plans.
• Ensure Food Safety, Cleanliness, and Condition (FSC) standards are met.
• Use the Feedback Management System (FMS) to assess and improve customer experience.
• Handle customer feedback and ensure service recovery.
• Support training, performance appraisal, and development of Crew Leaders and trainees.
• Prepare business reports and assist in securing business permits.
• Oversee shift operations to achieve sales, profit, and quality targets.

Qualifications:

• Bachelor’s degree in Hotel & Restaurant Management, Business, or related field.
• At least 1 year of experience as an Assistant Manager or Supervisor in a restaurant, food service, or retail environment.
• Strong leadership, communication, and analytical skills.
• Knowledge in operations, financial management, and customer service.