Assistant Restaurant Manager

Assistant Restaurant Manager – High-End Italian Restaurant

Job Overview

A high-end Italian restaurant near London is looking for an experienced and motivated Assistant Restaurant Manager to join its friendly and professional team.

The successful candidate will support the General Manager in the day-to-day running of the restaurant, lead and develop the team, maintain high service standards, and ensure smooth and efficient restaurant operations.

Key Responsibilities

• Assist the General Manager with the daily operations of the restaurant.
• Organise staff schedules and manage staffing requirements.
• Handle staff issues and support employee attendance and leave management.
• Assist with interviewing, hiring, onboarding, and training new employees.
• Monitor employee performance and provide ongoing coaching and guidance.
• Ensure team members follow company policies, procedures, and health & safety standards.
• Maintain consistently high standards of customer service and guest satisfaction.
• Handle customer queries, complaints, and escalated issues professionally.
• Take responsibility for restaurant operations in the absence of the General Manager.
• Support department initiatives and ensure tasks are completed within agreed timelines and budgets.
• Assist team members during busy periods and provide hands-on operational support.
• Support marketing initiatives, promotions, and communication with guests and staff.
• Monitor industry trends and customer preferences to support purchasing and inventory decisions.
• Work closely with the kitchen and front-of-house teams to ensure smooth service.
• Help maintain the restaurant's high-end standards, atmosphere, and overall guest experience.

Requirements

• Previous experience in a restaurant supervisory or management role.
• Experience in a high-end, fine-dining, or premium restaurant environment is preferred.
• Strong leadership and team-management skills.
• Excellent customer service and communication abilities.
• Ability to handle complaints and challenging situations professionally.
• Strong organisational and time-management skills.
• Ability to work effectively in a fast-paced restaurant environment.
• Flexible approach with a hands-on attitude.
• Good understanding of health, safety, and hospitality standards.

What We Offer

• Competitive salary of £29,000 – £31,000 per annum.
• Opportunity to work in a high-end Italian restaurant.
• Supportive and friendly working environment.
• Career development opportunities within the hospitality industry.

Pay: £29,000.00-£31,000.00 per year

Work Location: In person