Assistant Restaurant Manager

What you'll do:

• Oversee the daily service operation at Luna Beer Garden.
• Lead, supervise, and motivate the service team to deliver consistent and excellent guest experiences.
• Ensure service standards, SOPs, and outlet procedures are properly implemented.
• Conduct daily briefings and provide coaching and guidance to the team.
• Monitor team performance, attendance, grooming, and discipline.
• Ensure smooth coordination between the service team, kitchen, bar, and other departments.
• Handle guest requests, feedback, and operational issues professionally.
• Monitor the floor and ensure the outlet is always service-ready.
• Assist with stock, equipment, cleanliness, and overall outlet readiness.
• Support scheduling and manpower planning according to business needs.
• Identify operational challenges and provide practical solutions.
• Prepare and communicate operational updates and reports to the Operations Manager.
• Take of the overall service flow and team performance during operations.

Requirements:

• Minimum 2+ years of experience in hospitality, preferably in a supervisory or senior service position.
• Strong knowledge of food & beverage service and outlet operations.
• Proven ability to lead, coach, and develop a service team.
• Strong communication and interpersonal skills.
• Good command of English.
• Guest-oriented with a strong understanding of hospitality standards.
• Hands-on, proactive, and confident in making decisions during operations.
• Able to work well under pressure in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Flexible to work on weekends, public holidays, and according to operational requirements.

What we offer:

• Competitive salary
• 5 working days per week
• Service charge
• THR & public holiday allowance
• BPJS Ketenagakerjaan & BPJS Kesehatan
• 12 days of annual leave per year
• Work equipment and facilities
• Daily meal during working hours