Assistant Restaurant Manager

Supports their direct manager by handling daily operations, supervising staff, managing customer relations, and assisting with administrative tasks like hiring, training, and scheduling. Key responsibilities include overseeing workflow, resolving issues, maintaining product/service standards, and contributing to strategic goals and budgets. Essential skills for this role are leadership, communication, problem-solving, time management, and customer service.

Key Responsibilities

• Staff Management: Hiring, training, scheduling, supervising, and evaluating employees to ensure they perform their duties effectively and meet company standards.
• Operations Oversight: Managing daily business operations, overseeing inventory, and maintaining a smooth workflow to meet business objectives.
• Customer Service: Interacting with customers, resolving complaints and concerns, and ensuring a high level of customer satisfaction.
• Administrative Support: Assisting with budgeting, financial tasks, maintaining records, and ensuring compliance with company policies and regulations.
• Managerial Support: Assisting the direct manager with various tasks, implementing strategies, and filling in for the manager when they are absent.

Key Skills

• Leadership: Guiding and motivating the team to achieve goals and maintain high performance standards.
• Communication: Clearly conveying information, policies, and strategies to staff and management.
• Interpersonal Skills: Building positive relationships with staff and customers and effectively managing conflicts.
• Problem-Solving: Identifying issues, analyzing situations, and finding effective solutions.
• Time Management: Organizing tasks, setting priorities, and managing time efficiently to handle multiple responsibilities.
• Customer Service: Providing a positive experience for customers and addressing their needs and concerns.

Educational & Experience Requirements

• Education: A high school diploma or equivalent is typically the minimum requirement, with an Associate's or Bachelor's degree in a relevant field preferred.
• Experience: Experience in the industry, often as a senior staff member, is beneficial for advancement to an Assistant Manager role.

Job Types: Full-time, Permanent

Pay: From Php23,000.00 per month

Benefits:

• Paid training
• Pay raise

Work Location: In person