Assistant Restaurant Manager

Job Description Assistant Restaurant Manager

Industry: Quick Service Restaurant (QSR)
Department: Operations
Designation: Assistant Restaurant Manager
Experience: 2–4 Years
Location: Hubbali

Job Summary

We are looking for a dynamic and customer-focused Assistant Restaurant Manager to support the Restaurant Manager in managing daily restaurant operations, team performance, customer service, and business targets while ensuring adherence to company standards.

Key Responsibilities

• Assist the Restaurant Manager in managing day-to-day restaurant operations.
• Ensure smooth execution of opening, closing, and shift operations.
• Lead, train, and motivate restaurant team members to achieve operational and sales targets.
• Ensure high standards of customer service, food quality, hygiene, and safety.
• Monitor sales, wastage, inventory, and food cost as per company guidelines.
• Ensure proper cash handling and POS operations.
• Manage staff attendance, shift allocation, and manpower deployment.
• Handle customer queries and complaints professionally and ensure timely resolution.
• Conduct regular checks on food safety, cleanliness, equipment, and restaurant standards.
• Coordinate with the kitchen and service teams for smooth operations during peak hours.
• Maintain required operational records, reports, and checklists.
• Support recruitment, onboarding, and training of new team members.
• Ensure compliance with company SOPs, policies, and statutory requirements.
• Support the Restaurant Manager in achieving sales, profitability, and operational KPIs.

Key Skills

• Strong leadership and team-management skills
• Good communication and customer-handling skills
• Knowledge of QSR/restaurant operations
• Ability to manage teams during peak business hours
• Problem-solving and decision-making ability
• Basic knowledge of inventory, food cost, and wastage control
• Ability to work in a fast-paced and target-driven environment
• Basic computer/POS knowledge

Preferred Candidate

• Graduate/Diploma in Hotel Management, Hospitality, or a related field preferred.
• 2–4 years of experience in QSR, restaurant, food & beverage, or hospitality operations.
• Candidates with experience handling a team and managing restaurant shifts will be preferred.
• Willingness to work in rotational shifts, weekends, and public holidays as per business requirements.