Assistant Restaurant Manager

Job Summary

Crazy and creative, perfectionist and precise, part Alice in Wonderland, part Wonka emporium, The Fat Duck Group is unlike anywhere else in hospitality.

Working here will give you the chance to take a trip down a rabbit hole to explore every possibility offered by gastronomy – and maybe even a few impossibilities.

That is what makes us different from everyone else. We believe in a restaurant experience that is playful and theatrical, stirring the imagination and the emotions. (It’s not surprising one of our dishes is called Like a Kid in a Sweetshop.) We have an incredible team who share our beliefs and get a lot of fun and excitement out of delivering that to the table.

Wouldn’t you like to join such a team? Currently we are looking for an Assistant Restaurant Manager at The Hind's Head.

Benefits for our team members:

• Company events
• Company pension
• Meals on duty - Fresh fruit every day.
• 50% Employee discount at group restaurants
• Free parking
• Long service bonus
• Career growth
• Discounted Gym membership
• Referral programme
• Employee assistance programme
• Training and development opportunities - Level 2 food safety, WSET, Barista skills, Stagier opportunities at other establishments

Responsibilities

• Support the Restaurant Manager in the daily operation of the restaurant, ensuring smooth and efficient service.
• Lead service periods, ensuring exceptional guest experiences and operational excellence.
• Handle guest enquiries, complaints, and feedback professionally, resolving issues promptly and effectively.
• Lead, motivate, and inspire the front of house team to achieve exceptional service standards.
• Monitor staffing levels and assist in preparing rotas in line with business needs.
• Support health & safety audits and ensure corrective actions are completed.
• Maintain accurate operational records, including cash handling, incident reporting, and daily checklists.

Requirements

• Proven experience in a supervisory or management role within a high-quality restaurant or hospitality environment.
• Strong knowledge of fine dining service standards and guest experience.
• Excellent leadership and people management skills.
• Experience managing busy service periods in a fast-paced environment.
• Strong understanding of food safety, health & safety, and licensing regulations.
• Experience in rota planning, labour management, and cost control.
• Excellent communication, organisational, and problem-solving skills.
• Proficient in reservation and EPOS systems.

Join us as a member of the front of house team where your passion for hospitality will shine, contributing to an exceptional dining experience for our valued guests!

Job Type: Full-time

Pay: £41,800.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Free parking
• Gym membership
• On-site parking
• Referral programme

Experience:

• Hospitality: 1 year (preferred)
• Bartending: 1 year (preferred)

Work Location: In person