Assistant Restaurant Manager

NOW HIRING: Hourly Key Manager

This is a great opportunity to build your leadership skills, develop people, and take the next step toward Unit Management. *We are opening a 2nd location in Germantown next year. Grow into salary and beyond with us!

WHAT YOU’LL DO

• Lead daily lineups and know the daily roster, including where team members are working.
• Make smart operational adjustments to keep the shift moving and ticket times manageable.
• Know when to move people, run one or two reggies, or jump into the position where you can make the biggest impact.
• Check FOH and BOH sidework before team members leave and make sure missed items get finished.
• Hold the team accountable for food quality, including temperatures and hold times.
• Take care of guest concerns with patience and empathy. Listen first, and involve a manager when you need help solving the issue.
• Handle cash confidently, including counting and balancing drawers, reading Reports, distributing shift tips, and gathering deposits.
• Witness Coaching Conversations and continue building your confidence with team development and courageous conversations.
• Contribute to ops comms with observations from your shift, including obstacles, opportunities, staff, food quality, inventory, and facilities.
• Help develop hourly team members and continue learning all AORs (Areas of Responsibility) after mastering at least one.
• Learn to open and close the restaurant.
• Set the tone for the team. Kindness, compassion, empathy, respect, and positive energy matter just as much as the hard skills.

OUR 4 PILLARS: These are the basics we expect from everyone at Hattie B’s:

SMILE & HUSTLE Show up on time, work hard, move with purpose, and be a good teammate.

GET TO YES Find the best solution you can for every guest.

IS IT LOVING? Lead with kindness, compassion, and respect.

THERE’S NO SUCH THING AS A LITTLE THING! The details matter, Such as picking up a piece of trash on the floor, cleaning fingerprints on a window, to serving meals you're grandma would be proud of.

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QUALIFICATIONS and EXPECTATIONS:

• Weekend and PM availability.
• Interest in actively pursuing Unit Management.
• Coming in ready to own at least one AOR with a commitment to learning the others.
• A genuine commitment to developing hourly team members.
• Ability to lead with our 4 Pillars and be a kind human.
• Recent references of supervisors will be contacted.
• Seeking manager experience with a tenure of at least 1-2 years at each place of employment.

BENEFITS:

• Loving and positive company culture.
• We are closed or half closed on most major holidays.
• Medical, Dental & Vision Insurance – We contribute 55% toward premiums for team members, spouse, and their dependents . Eligible Day 1, if Full Time as a Key Manager.
• Full Time employees (30hr+/week) earn 10 days of Personal-Time-Off (PTO) after one year of work.
• All employees who enroll and contribute into our 401k retirement plan will receive matching up to 4% of annual salary.
• Free shift meals.

Got Smile and Hustle? Opportunities ahead. We have a serious Southern and Midwest Expansion. Get in on the ground floor and grow with us.

Pay: $21.00 - $23.00 per hour

Expected hours: 35-40 per week