Assistant Retail Manager

Tēnā koutou katoa.

Kei te rapu a Te Korowai Atawhai (Mercy Hospice) i tetahi kaimahi hei Assistant Retail Manager.

Nōreira, mauria mai tou matauranga, ou pūkenga me to aroha ki tēnei tūranga.

Mercy Hospice delivers specialist palliative care to people in central Auckland catchment living with life-limiting illness. We focus on enhancing quality of life and supporting families and whānau through compassionate, holistic care that meets physical, emotional, social, cultural, and spiritual needs. Our retail stores play a vital role in supporting this work, generating essential funds that help us continue providing care and services to our community.

Te tūranga / The role

Are you a warm-hearted, creative individual with a knack for retail? Do you thrive in a team environment and have a passion for making a difference? We have part-time opportunities in our Mt Roskill, Parnell and Ellerslie stores, with varied FTE available at different locations between 1 – 3 days per week. There is also opportunity to fill in extra shifts when other team members are on leave.

Our Assistant Retail Managers play an essential role in our wider team. You will help ensure the smooth running of a 7 day a week store, from opening to closing, supported by fantastic Mercy Hospice volunteers.

This role would suit someone who is fit and active, passionate about op shopping, sustainable fashion and is keen to contribute to an organisation making a difference. Knowledge about some of the finer things – collectables, antiques and fabulous homewares would be advantageous too!

Ngā Awhina mōku / Benefits you will enjoy:

• Working with a wide range of unique and interesting inventory items
• Gaining expertise in product knowledge and pricing evaluation
• Building connection with customers and the community.
• Being part of the dedicated, experienced and fun retail team.
• Working with our wonderful Mercy Hospice retail volunteers.

Ngā kawenga matua o te mahi / Key responsibilities of the role:

• Support Store Management: Opening and closing store; volunteer management, donation sorting and pricing and customer service.
• Shop Merchandising: Contribute to designing and implementing attractive and effective merchandise displays that enhance the shopping experience and maximize sales.
• Customer Engagement: Provide excellent customer service by greeting shoppers, addressing their needs, and resolving any issues in a friendly and professional manner.
• Team Collaboration: Work closely with the team, including volunteers and staff, to ensure smooth operations and a positive working environment.
• Operational Assistance: Help manage cash handling, store organisation, and adherence to health and safety guidelines.

Ngā pūkenga e hiahiatia / Skills you’ll bring to the role:

• Previous experience in retail or similar, with a demonstrated flair for merchandising and creating inviting store environments.
• Strong interpersonal skills with the ability to interact effectively with customers, staff, and volunteers.
• Excellent organizational skills with the ability to manage multiple tasks efficiently.
• Proficiency with point-of-sale systems.
• A passion for Mercy Hospice’s mission and a desire to make a positive impact.

To apply for this role, please submit your CV and a Cover letter via our advert on Seek. Please also indicate your desired FTE and availability in your application.

For more information about this role, or for a copy of the position description, please email [email protected]

Your story could be part of ours

Our mission and values have their roots in the work of our founder, Catherine McAuley of the Sisters of Mercy in Dublin, Ireland. In the tradition of this heritage, we love working with people from all life stages, every culture, ethnicity, creed, and orientation. We place staff wellbeing and teamwork at the core of your experience as an employee at Mercy. The hospice flourishes today because of our staff, volunteers, and benefactors, who continue to uphold and live our mission and values.

Applications close when a suitable applicant has been found.