ASSISTANT SALES MANAGER

●      Assist in developing and executing sales strategies to maximize revenue and meet or exceed budgeted sales targets.

●      Support the Sales Manager/Director of Sales in managing and maintaining a sales pipeline.

●      Actively pursue new business opportunities, including corporate, group, and event sales.

●      Build and maintain strong relationships with corporate clients, event planners, travel agents, and other key stakeholders.

●      Respond promptly to inquiries, provide quotations, and negotiate contracts and rates for group bookings and events.

●      Ensure high levels of guest satisfaction and follow up with clients post-event to gather feedback and improve services.

●      Monitor local market trends, competitors’ offerings, and industry news to identify new opportunities.

●      Assist in market research to better understand client needs and preferences.

●      Provide insights to the Sales Manager and other departments to tailor sales strategies and promotional efforts.

●      Work closely with the Sales and Marketing teams to develop effective promotional materials and campaigns.

●      Coordinate with other hotel departments (e.g., operations, kitchen, front desk) to ensure smooth execution of sales activities and client needs.

●      Support event coordination by ensuring that sales commitments are properly communicated and implemented by the operational team.

●      Maintain accurate and up-to-date records in the CRM system, including leads, client communications, contracts, and sales reports.

●      Assist in preparing weekly and monthly sales reports, and presenting findings to the Sales Manager.

●      Help in maintaining a detailed calendar of sales appointments, site inspections, and client meetings.

●      Assist in negotiating corporate rates, group contracts, and event agreements to maximize profitability.

●      Ensure that all terms and conditions are clearly outlined and followed, avoiding misunderstandings with clients.

●      Handle group sales inquiries, including corporate events, weddings, conferences, and social events.

●      Collaborate with the events team to ensure the successful execution of all group bookings and ensure client expectations are met.

Assist in planning and hosting site tours and client events to showcase hotel facilities and services.