Assistant Sales Manager

Company Description Crowne Plaza Phnom Penh by IHG is a contemporary business-class hotel located just minutes from Phnom Penh International Airport. The hotel occupies the upper floors of the CG Fortune Center, a mixed-use complex that includes a shopping and lifestyle mall, commercial offices, and residential apartments. With 136 well-appointed rooms, the property is designed to serve business and leisure travelers seeking convenience, comfort, and modern amenities. Guests benefit from easy access to retail, dining, and lifestyle options within the center, making it a premium destination in Phnom Penh’s growing commercial district.

Role Description The Assistant Sales Manager is a full-time, on-site role based in Phnom Penh, Cambodia. This position supports the Sales Manager in driving room and event revenue, managing corporate and leisure accounts, and developing strategies to increase market share. Day-to-day responsibilities include prospecting new business, maintaining relationships with existing clients, preparing proposals and contracts, and conducting sales visits and presentations. The role also involves coordinating with Marketing and Operations to execute sales campaigns, ensuring accurate reporting of sales activities, and monitoring competitor and market trends. The Assistant Sales Manager will collaborate closely with the sales team to achieve targets, maintain high service standards, and represent the hotel at industry events and networking activities.

Qualifications

• Demonstrated skills in sales planning, account management, and business development within hospitality or related industries.
• Ability to build and maintain client relationships, negotiate effectively, and deliver professional presentations.
• Strong communication and interpersonal skills, with proficiency in written and spoken English; knowledge of Khmer or other languages is an advantage.
• Competence in using CRM systems, hotel sales platforms, and standard office software to track leads and prepare reports.
• Proven organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.
• Previous experience in hotel sales or hospitality operations is highly beneficial, especially in international hotel brands.
• Customer-focused mindset, professional appearance, and readiness to work flexible hours, including evenings and weekends as business requires.