Assistant Sales Program Engineer

About the role

This role involves supporting sales and program coordination activities across customer enquiries, quotations, order processing, and project delivery. You will coordinate with customers, suppliers, procurement, engineering, production and logistics teams to facilitate smooth operations, while assisting in identifying customer needs and supporting after-sales activities.

Key responsibilities

• Assist in handling customer enquiries and follow up on customer requirements
• Support preparation of quotations, cost surveys and commercial proposals
• Assist in gathering product specifications, pricing and delivery lead times from suppliers
• Coordinate with customers, suppliers, procurement, engineering, production and logistics teams to support smooth order processing
• Assist in monitoring sales programs and project progress, including schedules, delivery status and outstanding actions
• Follow up with suppliers and internal departments on order status and delivery schedules
• Assist in coordinating site inspections, equipment installation, commissioning and troubleshooting activities
• Support customer meetings and site visits to understand customer requirements
• Maintain accurate records of quotations, customer enquiries, orders and project progress
• Prepare sales and project/program progress reports for management

About you

• Diploma/Degree in Mechanical Engineering, Supply Chain Management, Business Management or a related engineering discipline
• Candidates with internship or 1–2 years of experience in semiconductor equipment, mechanical engineering, engineering sales, project coordination or related industries will have an advantage
• Experience with semiconductor equipment, machining, gas delivery systems or capital equipment is an added advantage
• Strong interest in technical sales, customer service and project/program coordination
• Good communication, interpersonal and problem-solving skills
• Detail-oriented, organized and strong in follow-up
• Able to work effectively with customers, suppliers and internal teams
• Willing to learn and develop technical and commercial knowledge
• Strong communication skills in English, both written and spoken, are required
• Proficient in MS Office, PowerPoint, SAP, ERP, and good in reporting/documentation