Assistant – Sales Support (Cargo GSSA)

Location: Hyderabad, Telangana

Department: Cargo Sales

Designation: Assistant – Sales Support (Cargo GSSA)

About the Company

At Aeroprime Group, we specialize in providing Cargo General Sales and Service Agent (GSSA) solutions to airlines. We support airline cargo operations through sales development, customer relationship management, coordination, and efficient cargo handling support, ensuring smooth operations and business growth.

Job Description

We are looking for a proactive and detail-oriented Assistant – Sales Support (Cargo GSSA) to support the cargo sales team in Hyderabad. The candidate will assist with sales coordination, customer communication, shipment follow-ups, documentation, reporting, and coordination with airlines, freight forwarders, and internal teams to ensure smooth cargo sales operations.

Key Responsibilities

• Provide administrative and operational support to the cargo sales team.
• Coordinate with freight forwarders, customers, airlines, and internal departments regarding cargo bookings and shipment requirements.
• Assist in preparing quotations, rate sheets, sales proposals, and other commercial documents.
• Maintain customer databases, sales records, booking details, and shipment-related documentation.
• Follow up with customers and sales teams regarding bookings, cargo availability, rates, and shipment status.
• Prepare daily, weekly, and monthly sales reports, including booking updates and revenue-related data.
• Support the sales team in identifying business opportunities and maintaining customer relationships.
• Coordinate with operations teams to resolve shipment-related queries and ensure timely updates to customers.
• Assist in tracking sales targets, market updates, and customer performance.
• Ensure accurate documentation and timely updating of internal systems and reports.
• Perform other sales support and coordination activities as assigned by the reporting manager.

Required Qualifications and Skills

• Graduate in any discipline; candidates with logistics, aviation, or supply chain qualifications will be preferred.
• 5 years of experience in sales support, air cargo, logistics, freight forwarding, or the aviation industry is preferred.
• Basic understanding of air cargo operations, cargo sales, and GSSA business will be an advantage.
• Good communication, coordination, and follow-up skills.
• Proficiency in MS Excel, MS Word, and email communication.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks, maintain records, and work within deadlines.
• Customer-focused approach with a willingness to learn and support business development activities.