Assistant Security Manager

About the role

The Assistant Security Manager supports the Security & Safety Manager in overseeing the hotel’s daily security, loss prevention, workplace safety and emergency-response operations. The role supervises security personnel, manages incidents and investigations, and ensures established security, WSH and fire-safety procedures are effectively implemented.

Key responsibilities

• Oversee daily security operations, shift deployment and manpower coverage.
• Supervise, guide and train Security Supervisors, Senior Security Officers and Security Officers.
• Ensure patrols, access control, CCTV monitoring and key-control procedures are properly carried out.
• Conduct security inspections, risk assessments and vulnerability checks.
• Identify security or safety gaps and follow up on corrective actions.
• Respond to and coordinate security incidents, emergencies, evacuations and crisis situations.
• Conduct investigations into theft, loss, accidents, disturbances and policy breaches.
• Prepare and review incident and investigation reports.
• Support the hotel’s Workplace Safety and Health programme, audits and incident investigations.
• Assist in implementing emergency response, crisis management and business continuity plans.
• Coordinate fire drills, evacuation exercises, table-top exercises and Emergency Response Team training.
• Support the appointed Fire Safety Manager in maintaining fire-safety compliance and emergency readiness.
• Monitor the operation and maintenance of CCTV, access-control, alarm and other security systems.
• Coordinate security arrangements for VIP visits, major events and high-profile guests.
• Liaise with the Police, SCDF, vendors and other relevant parties when authorised.
• Assist with manpower planning, performance management, departmental training and budget preparation.
• Address guest safety concerns and ensure the team maintains a professional, service-oriented presence.
• Deputise for the Security & Loss Prevention Manager during their absence.
• Perform other reasonable duties assigned by Management.

About you

• Diploma in Security Management, Occupational Safety and Health, Risk Management or a related discipline; candidates with equivalent relevant experience may also be considered
• Minimum 4 years of relevant security or loss-prevention experience, including at least 2 years in a supervisory capacity
• Possess a valid Security Officer licence where regulated security functions are performed
• Possess relevant WSQ security certifications
• Good knowledge of security operations, loss prevention, WSH, investigations and emergency response
• Strong leadership, communication, decision-making and report-writing skills
• Familiarity with CCTV, access-control, alarm and incident-management systems
• Proficient in Microsoft Office
• Able to work rotating shifts and respond outside regular working hours where operationally required

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us, we regret that only shortlisted candidates will be notified.