Assistant Service Manager

Role & responsibilities

Key Responsibilities

• Assist management in overseeing daily business operations.
• Lead, guide, and motivate team members to achieve organizational goals.
• Monitor team performance and ensure timely completion of assigned tasks.
• Coordinate between different departments for smooth workflow and effective communication.
• Handle customer queries and ensure high levels of customer satisfaction.
• Prepare reports, maintain records, and support management in decision-making.
• Identify operational challenges and implement effective solutions.
• Support recruitment, training, and development of team members.
• Ensure company policies and procedures are followed across teams.
• Contribute to business growth through efficient planning and execution.

Required Skills

• • Strong leadership and team management abilities.
• • Excellent communication and interpersonal skills.
• • Good organizational and problem-solving skills.
• • Ability to manage multiple tasks and work under pressure.
• • Proficiency in MS Office (Excel, Word, PowerPoint).
• • Positive attitude, accountability, and decision-making capability.

Preferred candidate profile

Self-driven and result-oriented professional.

• • Ability to take ownership and lead teams effectively.
• • Strong coordination and people management skills.
• • Candidates with leadership experience from any industry are encouraged to apply.