Assistant Service Manager

Assistant Service Manager

Auto Corner Mackay | Toyota • Isuzu • Hyundai

Are you ready to take the next step in your automotive career?

Auto Corner Mackay is looking for a driven, customer-focused Assistant Service Manager to join our growing team across our Toyota, Isuzu and Hyundai dealerships.

This is a hands-on leadership role for someone who enjoys working with people, gets results and thrives in a fast-paced service environment.

The Role

Reporting directly to the Group Service Manager, you will play a key role in supporting our Service Department and leading our team to deliver an outstanding customer experience.

Your responsibilities will include:

• Leading, supporting and motivating the Service team
• Driving the team to achieve customer satisfaction, productivity and financial results
• Providing support and guidance to our Service Advisors
• Ensuring clear and effective communication between customers, Advisors and the Workshop
• Liaising closely with the Workshop and Warranty Departments
• Helping manage the day-to-day operation of a busy, high-volume Service Department
• Identifying opportunities to improve processes, customer experience and team performance
• Supporting the Group Service Manager in achieving departmental targets

About You

We're looking for someone who:

• Puts the customer first
• Is an excellent communicator and relationship builder
• Has the ability to lead, motivate and hold a team accountable
• Is results-driven and enjoys achieving targets
• Can work effectively in a fast-paced environment
• Has a positive, solutions-focused attitude
• Leads by example and isn't afraid to get involved

Previous experience in a high-volume franchise dealership is preferred, but it's not essential.

We're more interested in finding the right person — someone with strong leadership qualities, great communication skills and the drive to make a difference.

Why Auto Corner Mackay?

Join a well-established local automotive group representing Toyota, Isuzu and Hyundai, with a strong focus on our people, our customers and delivering outstanding results.

If you're an experienced automotive professional looking for an opportunity to step into a leadership role — or you're already leading a team and ready for your next challenge — we want to hear from you.