Assistant Shop Manager

Supervise and manage day-to-day operations of the shop

Upkeep cleanliness, visual merchandising, and overall presentation of the shop

Follow up on customer's appointment and feedback

Train team members, motivate team's morale and resolve staff issues

Create marketing campaigns and promotions to achieve KPI sales target

Monitor inventory, manage stock ordering, maintain hygiene of the supplies

Prepare sales reports, staff rosters, and assist with payroll and commission calculations

Supervise opening and closing procedures including daily cash reconciliation