Assistant Site FM Manager

• Oversee and control daily data center facility operations to ensure reliability, availability, and operational readiness of M&E systems.
• Plan, coordinate, and monitor preventive and corrective maintenance activities to ensure timely and proper execution.
• Monitor operational progress, maintenance schedules, KPIs, and site activities, and ensure alignment with operational plans.
• Lead and supervise site operations teams, including manpower allocation, shift coverage, task execution, attendance, discipline, and team development.
• Coordinate incident and emergency response, including troubleshooting, escalation, recovery, and root cause analysis at site level.
• Ensure compliance with SOP, MOP, EOP, HSE requirements, regulatory standards, and customer requirements.
• Coordinate with customers, NOC, Service teams, vendors, and other stakeholders to ensure smooth execution of operational and maintenance activities.
• Lead routine customer meetings, KPI reviews, operational updates, and action tracking as required.
• Monitor vendor activities and performance to ensure compliance with agreed SLA, KPI, quality, safety, and schedule requirements.
• Monitor asset condition and maintenance performance and support reliability improvement and asset lifecycle planning.
• Ensure operational, maintenance, incident, and asset documentation is accurate, complete, and up to date.
• Identify opportunities for operational improvement, cost optimization, energy efficiency, and service quality improvement.
• Support audit activities and ensure timely follow-up and closure of compliance gaps and findings.
• Act as Deputy Site FM Manager during the FM Manager's absence within the defined authority.

Requirements

• Bachelor's degree in engineering, Facilities Management, or a related field.
• Minimum 5+ years of relevant experience in data center facilities, critical facilities, building management, or a similar mission-critical environment.
• Experience in facility operations, maintenance management, incident management, and troubleshooting.
• Strong technical understanding of critical M&E systems, including UPS, generators, HVAC/CRAH, BMS, fire protection systems, and related infrastructure.
• Experience in leading or supervising technical/operations teams in a 24/7 operational environment.
• Good understanding of SOP, MOP, EOP, HSE, risk management, and operational compliance.
• Strong planning, coordination, and progress control skills.
• Strong communication and stakeholder management skills, with the ability to coordinate with customers, vendors, and internal teams.
• Ability to monitor KPIs, analyze operational performance, and drive follow-up actions.
• Strong problem-solving, decision-making, and incident response capabilities.
• High level of ownership, accountability, operational discipline, and safety awareness.
• Willing to work in a 24/7 mission-critical environment and support emergency response or escalation when required.