Assistant Soft Services Manager

Company Overview:

Sodexo India Services Private Limited is a global leader in Quality of Life services, providing integrated food and facility management solutions to a diverse range of corporate, healthcare, and educational institutions. Operating across the country, the company manages complex service ecosystems that enhance employee productivity and well-being. With a massive operational footprint, Sodexo combines global expertise with local insights to deliver sustainable, tech-enabled service models that support the infrastructure of India's leading organizations.

Preferred candidate profile

Someone who has a demonstrable ability in Services Orientation, people management, operational control and client facing skills. Communication & interpersonal skills, incident & crises handling skills. Should have knowledge of Chemicals Agents.

Role and Responsibilities

• Having a call with all the site supervisor's / FE and check the manpower availability , client visit status
• Cross checking with supervisor MSDS & Chemicals dilution has carried out as per the SLA.
• Walk thru of the facility to ensure that cleaning status if any observation found initiate with supervisor /FE to work on it
  Abnormality & repeated query ticket case should be analyzed and arrive CAPA
• Audit all the stock items record Vs actual
  Meet the client and discuss about schedule and day plan and resolves the problems
• Monthly BU connect with site projects
  Monthly site checklist and register to be checked, verified and acknowledged
• Planning, developing and coordinating a program of planned, preventive maintenance for facility fixture and furnitures.
• Minor cleaning issues should be solved there and then. Preparing schedule and allotting job to the cleaning staff based on the observations recorded
• Undertake correective actions to close the gaps and review it with the client
  Any unsafe condition at facility corrective action to be taken and Raise incident.Also inform site GWS spoc immediately.
• Quality improvement -Documentations Maintained as per Standard.
  Submission of Statuatory compliance document.
• Clearing bio medical waste thru external agency ( Mask, Gloves )
  Monitoring the 52 weeks training calendar schedule done as per the plan
• Timely submission of attendance to process the invoice on time
  Coffe machine - Vendor management and maintaing inventory report of consumables
• Ensure all the arrangement to be done on time related to Client visit

Qulification

Any Graduate with Min 5-7 Years experience in hospitality/corporate industry.

Should haved worked as Sr. Executive in comparable account/facility for min 2 to 3 years in his/her last assignment.

Must have computer Skills. Excellent communication skills