Assistant Spa Manager

Position Title: Assistant Spa Manager

Location: VIO Med Spa – Boca Raton, FL

Job Type: Full-Time

Salary: $20–$25/hr (based on experience)

About VIO Med Spa

VIO Med Spa — which stands for Value in Ourselves — is a nationally recognized, physician-backed aesthetics and wellness brand delivering cutting-edge treatments in a serene and luxurious environment. With locations in over 20 states and rapid growth across South Florida, VIO Med Spa is redefining the client experience through innovation, expertise, and results-driven care.

We specialize in advanced medical aesthetic services including Injectables, Body Contouring, Skin Rejuvenation, Custom Facials, and more. Our mission is to help clients feel confident, radiant, and empowered — and we’re seeking passionate leaders who want to grow with us.

Visit us at: www.viomedspa.com

Position Overview

As the Assistant Spa Manager, you will be the right hand to our Spa Director, supporting day-to-day operations while ensuring a consistently exceptional client experience. You’ll lead with positivity, poise, and professionalism — acting as both a service ambassador and team motivator in a fast-paced, upscale environment.

This is the perfect role for someone with a strong hospitality or spa background who is ready to step into leadership, take initiative, and grow within a nationally expanding brand.

Key Responsibilities

• Deliver a warm and polished welcome to every guest; set the tone for a five-star experience.
• Manage client scheduling and daily appointment flow using spa management software.
• Support front desk team members in client communications (in-person, phone, email).
• Assist with staff coordination, ensuring the spa operates smoothly and on time.
• Resolve guest concerns with grace, professionalism, and a solutions-first mindset.
• Educate clients about services, packages, memberships, and retail products.
• Assist in managing inventory and supporting retail sales through suggestive selling.
• Collaborate with the team on creating content for social media (IG Reels, TikTok, before & afters).
• Support promotional campaigns, service launches, and client engagement efforts.
• Uphold the cleanliness, organization, and luxury aesthetic of the spa at all times.
• Serve as a point of contact when the Spa Director is unavailable, ensuring high standards are maintained.

Qualifications

• 2+ years of customer service or hospitality experience (spa or med spa preferred).
• Natural leader with strong communication and problem-solving skills.
• Highly organized, detail-oriented, and comfortable multitasking under pressure.
• Knowledge of aesthetics, wellness, or beauty services is a major plus.
• Experience using spa/medical booking software preferred (e.g., Aesthetic Record, Vagaro, etc.).
• A passion for health, beauty, and helping others feel their best.

Schedule & Availability

• Full-time position.
• Must have weekend availability.
• Operating hours: Monday through Saturday.

Perks & Benefits

• Competitive hourly pay ($20–$25/hr depending on experience)
• 401(k)
• Employee discounts on services and retail
• Paid time off
• Opportunity for growth within a rapidly expanding national brand

How to Apply

If you're enthusiastic about medical aesthetics, committed to excellence, and thrive in a leadership role that combines client care and team support, we'd love to meet you. Please submit your resume via Indeed. Qualified candidates will be contacted via email for next steps.

VIO Med Spa Boca Raton is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Experience:

• Sales: 1 year (Required)
• Customer service: 2 years (Required)

Work Location: In person