Assistant Spa Manager

Assistant Spa Manager – The Scalp Spa

Location: Braddon, ACT and Manuka, ACT

Job Type: Full-time, Part-Time

At The Scalp Spa Braddon, we do things a little differently. We specialise in advanced scalp, skin and body wellness treatments that leave our clients feeling confident, relaxed, and rejuvenated. As we grow, we’re looking for a dynamic Assistant Spa Manager to lead our passionate team and deliver a luxury client experience that matches our signature services.

About the Role:

This is an exciting opportunity for a hands-on leader who thrives in a boutique wellness environment. As Assistant Spa Manager, you will be guided by our Spa manager while assisting with the operations of two locations. You’ll play a key role in both the business and client experience, managing day-to-day operations while still performing treatments. You’ll collaborate closely with the company owner to uphold and elevate our brand standards.

Your Responsibilities:

* Perform our signature treatments with professionalism and care.

* Recruit, train, and mentor a high-performing team of spa professionals.

* Manage staff scheduling, rostering, and appointment coordination.

* Oversee day-to-day team operations, ensuring smooth workflow and exceptional service.

* Respond to client feedback with empathy and solutions-focused thinking.

* Work alongside the business owner to improve systems, drive growth, and maintain a nurturing workplace culture.

You’ll Bring:

* Experience in spa, wellness, or clinic management.

* Excellent interpersonal and leadership skills.

* Strong organisational ability and attention to detail.

* Passion for wellness, self-care, and client experience.

* A positive, calm, and empowering management style.

Why Join The Scalp Spa?

* Be part of a growing, innovative business with a loyal client base.

* Supportive leadership and a strong focus on staff wellbeing.

* Beautiful, serene work environment in the heart of Braddon.

* Opportunities for career development and growth within the brand.

Visit our website to find out more about the treatments we offer: www.thescalpspa.com.au