Assistant Spa Manager

JOB SUMMARY:

Be responsible on Assisting sort and long term company plan, understanding profit and lost of the spa department, ensure all policy and procedure implemented as well as supervising daily operation of all staff to make sure thus standard are met guest satisfied

DUTIES & RESPONSIBILITIES:

• Together with other Department head joining daily morning briefing discussing about daily issues, project progress, included guest in house as well the revenue results.
• Check daily clean lines the spa area and ensure all the standard set-up.
• Daily check all spa team grooming
• Conduct daily spa briefing to ensure all spa team are aware and up-date with knew information
• Always double check and follow-up reservation request
• Dealing with special guest request
• Monitor daily revenue
• Cooperate with Spa Manager in identifying company goals, monthly as well yearly basis
• Assisting Sales Marketing and support the team with special promotion
• Arrange yearly refresher training
• understanding and check related matter to the accounting department
• discuss and report all decision to the Spa Manager
• understanding and check related matter to the accounting department
• up-date the spa menu as well the spa price
• Assist in providing yearly budget proposal include cost estimate to the Spa Manager
• Support and attend all kind of training provided
• Assisting HR Department to conduct the appraisal and review the staff performance
• Conduct any other related duties as assigned by Spa Manager

REQUIREMENTS:

· Previous experience in the same role in the spa industry.

· Excellent English communication skills, both oral & written.

· Capacity to build strong, positive professional relationships with clients.

· Strong attention to detail with good time management and follow up.

· Passionate about guest service.

· Solid leadership, training and organizational skills.

Send application in writing including your cover letter with educational background, work experience and recent color photo to:

Human Resources Department

e-mail: [email protected]

Job Type: Full-time

Education:

• D1-D4 (Required)

Experience:

• Management: 3 years (Required)

Language:

• English (Required)

Work Location: In person