Assistant Steward

Role & responsibilities:

1. Food & Beverage Operations

• Assist in smooth operation of dining services, including restaurant setup, service, and closing.
• Support the Steward in following SOPs to maintain service efficiency and quality.
• Serve food and beverages to residents and guests courteously and professionally.
• Maintain clean and organized service areas; clear soiled dishes promptly.
• Prepare mise-en-place as per restaurant standards.
• Operate and maintain service equipment, including Bain-marie, safely and correctly.
• Support F&B operations during special events, banquets, and outdoor catering.

2. Resident Relations

• Greet residents and guests with warmth and professionalism.
• Attend to resident requests promptly to enhance their dining experience.
• Promote a positive dining environment by being attentive and service-oriented.

3. Hygiene & Food Safety

• Follow all health, hygiene, and food safety standards during food handling and service.
• Participate in routine and deep cleaning of restaurant and service areas.
• Ensure personal hygiene, grooming, and uniform standards are met at all times.
• Handle crockery, cutlery, and service equipment with care and sanitation protocols.
• Thoroughly wash and sanitize all utensils, cookware, cutlery, and kitchen equipment after each use.
• Clean kitchen surfaces, sinks, floors, and dining areas in line with the prescribed cleaning schedule.
• Operate and maintain dishwashing machines (where available) as per guidelines to ensure efficiency and hygiene.
• Maintain strict hygiene standards in food storage and preparation areas to prevent contamination.

4. Inventory & Supplies

• Assist in monitoring stock levels of service items and notify supervisors when supplies are low.
• Help in minimizing wastage during service through careful handling.
• Support periodic inventory checks and reporting.

5. Training & Development

• Participate in training sessions to enhance food and beverage service skills.
• Support team members during service, offering assistance where required.
• Engage in self-learning to continuously improve service delivery.

6. Communication & Collaboration

• Maintain open communication with team members and supervisors for smooth service.
• Coordinate with kitchen and other departments to ensure timely delivery of meals.
• Share feedback from residents with the team to improve service quality.

7. Other Duties

• Perform additional responsibilities assigned by the F&B Supervisor or management.
• Support upkeep and maintenance of restaurant furniture, tools, and service equipment.

8. Dining Service Support

• Prepare dining tables or buffet counters prior to meal service.
• Ensure timely refilling of water, condiments, and other dining essentials.
• Assist in clearing tables and maintaining cleanliness of the dining area after meals.

9. Waste Management

• Segregate kitchen and dining waste (wet, dry, recyclable) in line with the communitys waste management policy.
• Dispose of food waste safely and ensure garbage bins are cleaned and sanitized regularly.
• Support the kitchen team in implementing sustainability and waste reduction practices.

Preferred candidate profile:

• Prior experience in food and beverage service, preferably in hotels, hospitals, or senior living communities.
• Basic knowledge of food handling, service etiquette, and hygiene practices.
• Familiarity with restaurant setups, equipment, and service standards.

Competencies

• Service-oriented with attention to detail.
• Strong interpersonal and communication skills.
• Professional appearance and high standards of grooming.
• Ability to work under pressure during peak service times.
• Team player with a positive and respectful attitude.