Assistant Store Manager - Bangkok

Position Loro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.

Our Quest for Excellence Excellence threads through everything we do. It’s at the heart of our values. It’s our shared obsession with details that defines the Loro Piana uniqueness, allowing us to deliver tailor-made experiences beyond the imaginable.

It takes expertise to preserve our Made in Italy savoir-faire. Every one of us plays a part in our integrated value chain that ultimately contributes to defining tomorrow’s luxury.

The Loro Piana DNA is rooted in heritage — it forms the foundation for our ambition. For over 100 years, we’ve drawn on both time-honored traditions and state-of-the-art technology to set us apart.

Each day brings opportunities to leverage our legacy while pioneering the future — both personally and for the Maison.

Regardless of your role, we empower you to elevate your mastery, innovate, and deliver your best.

Job Descriptions

• Reflects the corporate image in terms of standing and ensures that the team is aligned as well
• Supports the Store Manager in the optimization of the overall sales performance, motivating the team to drive the business, being a reference point toward the store team in the sales process and working for the continuous development of the team product knowledge and selling skills.
• Monitors sales team closely in order to make the store team cohesive and coordinates its activities in order to constantly dispose of a motivated and competent human potential
• Maintain excellent customer relationships and leverage various clienteling tools to ensure the highest level of client experience and satisfaction.
• Actively participates in managing all the critical situations related to the sales process and / or to the customers, so that are faced and solved in the best possible way
• Understands the Company procedures for the store, oversees the daily store operations and supports Store Manager in manpower planning
• Supervises the state of the stock activities and intervenes if required, coordinating the related team

Job Requirements

• At least 7 years of relevant experience in high-end fashion, luxury industry or in similar capacity
• Pleasant, self-motivated, positive, and outgoing personality
• Good team player with strong communication and interpersonal skills
• Native-level Thai skills required. Fluent in English and other spoken, written languages is a plus
• Hands on computer knowledge of MS Office
• Able to withstand retail working hours and work on weekends and public holidays