Assistant Store Manager - CHADSTONE

ASSISTANT STORE MANAGER — POP MART

Global Pop-Culture | New Store Opening | Start Now

Salary circa $70,000+, (with flexibility for the right candidate based on experience)

Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.

As we continue to expand across Australia and New Zealand, we're looking for a passionate and people-focused Assistant Store Manager to join our growing retail team. Immediate start available in our existing store, allowing plenty of time to train ahead of our brand-new location opening in Chadston in November 2026.

This is an exciting opportunity for an experienced retail leader who enjoys coaching teams, delivering exceptional customer experiences, and driving strong commercial outcomes in a fast-paced environment.

Why You'll Love Working at POP MART

• Work with products customers genuinely love — collectors, fans and families
• Weekly new releases keep every day exciting and fast-moving
• Clear career progression opportunities within a growing business
• Job security with a rapidly expanding global brand
• Monthly product incentives (post-probation)
• Monthly performance bonus
• Supportive, energetic and inclusive team culture
• Annual POP LAND (Beijing) pass
• A colourful, creative retail environment

What You'll Do

Lead & Develop the Team

• Coach, motivate and develop team members (large team up, to 18 people)
• Support recruitment, onboarding and training activities
• Provide ongoing feedback and performance support
• Help build a positive and high-performing team culture

Drive Commercial Results

• Support achievement of sales targets and KPIs
• Analyse store performance and identify opportunities for improvement
• Create a customer-focused and sales-driven environment

Support Store Operations

• Assist with roster planning and workforce management
• Maintain inventory accuracy and store presentation standards
• Ensure policies, procedures and compliance requirements are met
• Support product launches, promotional events and peak trading periods

Who You Are

• An experienced Assistant Store Manager, Supervisor or 2IC
• Passionate about customer experience and team development
• Confident coaching and leading others
• Commercially aware and KPI focused
• Organised, adaptable and solutions focused
• Comfortable working in fast-paced retail environments
• Demonstrated experience with inventory management, daily cycle counts, stocktakes

Availability Requirements

• Flexible availability across all 7 days is required.
• Typical rosters include weekends, late-night trading and public holidays.
• We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.
• While rosters are planned in advance, flexibility to support business needs, peak trading periods and major product launches is expected.
• Availability throughout peak trading periods, including November to January, is essential.

How to Apply

Submit your application via our careers page

(if you are applying through a third-party job platform such as, Seek, you will be automatically directed to our careers page)

Full and permanent Australian working rights are required.