Assistant Store Manager

About the role

Epicurean Partners Exchange Inc. is seeking a dynamic and experienced Assistant Store Manager to join the Kenny Rogers in Dona Soledad. This is a full-time position that plays a crucial role in ensuring smooth daily operations and delivering exceptional customer experiences. As Shift Manager, you will be responsible for leading a team, maintaining service standards, and driving operational excellence during your assigned shifts. This role is essential to the success of our restaurant and requires a hands-on leader who can manage both people and processes effectively.

Key responsibilities

• Oversee all front-of-house and back-of-house operations during assigned shifts to ensure smooth service delivery
• Lead, supervise, and motivate team members to maintain high standards of customer service and food quality
• Monitor cash handling, payment processing, and financial controls to minimize discrepancies and ensure accuracy
• Ensure compliance with health, safety, and sanitation standards at all times
• Address customer concerns and complaints promptly and professionally, ensuring customer satisfaction
• Conduct staff briefings and communicate operational updates, promotions, and procedural changes
• Monitor inventory levels and coordinate with suppliers to ensure adequate stock availability
• Maintain cleanliness and presentation standards throughout the restaurant
• Train and develop team members, providing guidance and support to enhance their performance
• Report to the General Manager on shift performance, challenges, and opportunities for improvement
• Manage scheduling, leave requests, and staffing adjustments as needed
• Uphold brand standards and company policies consistently across all operations

What we're looking for

• Proven management experience in a fast-paced hospitality or food service environment, preferably in a similar supervisory or managerial role
• Strong leadership skills with the ability to motivate and manage diverse teams effectively
• Excellent communication and interpersonal skills to engage with staff and customers professionally
• Sound knowledge of point-of-sale (POS) systems and restaurant management software
• Understanding of food safety, hygiene standards, and health regulations
• Strong organizational and multitasking abilities, with the capacity to prioritize effectively in a busy environment
• Demonstrated ability to handle cash and manage financial transactions accurately
• Problem-solving skills with a customer-centric mindset
• Flexibility to work shifts, including evenings, weekends, and public holidays as required
• Relevant hospitality or management qualifications or certifications (preferred but not essential)
• Proficiency in English and Filipino languages

What we offer

At Epicurean Partners Exchange Inc., we believe in supporting our team members to succeed and grow. We offer competitive remuneration packages, opportunities for professional development and career advancement within our organisation, a supportive and collaborative work environment, staff meal privileges and discounts at our establishments, and access to training programmes designed to enhance your skills and knowledge. We value work-life balance and strive to create a workplace where team members feel valued, respected, and motivated to deliver their best work every day.

About us

Epicurean Partners Exchange Inc. is a leading hospitality management company dedicated to delivering exceptional dining experiences through our portfolio of well-known restaurant brands. We are committed to maintaining the highest standards of service, quality, and customer satisfaction across all our locations. Our company culture is built on teamwork, integrity, and a passion for hospitality. We invest in our people and believe that our team members are the cornerstone of our success. With a focus on innovation and continuous improvement, we strive to create memorable experiences for both our guests and our staff.

Pay: Php23,000.00 - Php27,000.00 per month

Benefits:

• Company events
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee
• Staff meals provided

Ability to commute/relocate:

• Las Piñas Central Post Office: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Store Management: 5 years (Preferred)

Language:

• English (Preferred)

Work Location: In person