Assistant Store Manager

Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We're looking for a motivated and customer-focused Assistant Store Manager to join our team at our Rockhampton Store in a Full-time capacity. If you enjoy connecting with people, delivering exceptional service, contributing to a supportive team culture, and making a positive impact every day, then we'd love to have you on board.

At Cashies

• Responsibility - We are clear, honest, and authentic.
• Perseverance - We show up with grit and determination.
• Equity - Everyday people helping everyday people.
• Potential - We innovate and we grow.
• Community - We do extraordinary things when we do it together.

About the Role

• Assist with day-to-day store operations: Oversee sales, merchandising, stock management and operational priorities to maintain a seamless customer journey;
• Support the leadership of a retail Store: Inspire and develop your team to deliver personalised, premium customer experiences that exceed expectations;
• Maintain operational excellence: Ensure compliance, safety and presentation standards are consistently upheld throughout the store
• Drive store performance: Help achieve sales targets, maximise profitability and identify opportunities to grow business results across luxury and premium product categories;
• Champion excellencein every detail: Lead by example on the shop floor, ensuring every customer interaction is personalised, memorable and reflects the store experience; and
• Develop and coach team members: Provide guidance, feedback and support to build capability, confidence and performance across the team.

About You

• Results-driven, with demonstrated success achieving sales targets, driving store performance and managing key business metrics
• Proven leadership experience, with the ability to motivate, develop and support a high-performing team;
• Passionate about retail, with an appreciation for premium products, service excellence and elevated store standards;
• A collaborative and influential communicator, capable of coaching others and creating a positive, high-performance culture; and
• Highly organised and operationally strong, with experience using rostering systems and managing competing priorities;

What's on Offer?

• Be rewarded with a competitive salary, plus ongoing store and team bonuses.
• Monday to Saturday | No Sunday Trading.
• Flexible rostering options designed to support work-life balance.
• Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
• Training provided with real career development opportunities.
• Paid Parental Leave: Access up to 14 weeks at full pay, or 28 weeks at half pay.
• Enjoy a range of employee benefits, including novated vehicle leasing and exclusive health insurance discounts.
• Be part of a friendly, down-to-earth team that supports and celebrates each other's success.
• 30% Instore Discount.

We will start shortlisting for this position right away!

So, keep your phone nearby! You could be hearing from us soon.

Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.