Assistant Store Manager

We are seeking dedicated and motivated individuals to join Roger Vivier in Hong Kong. The role involves daily operations & management role, team coordination and different project support.

Responsibilities

• Assist in Retail sales management and monitor store KPIs;
• Store people management, including talent acquisition, manpower arrangements, training, coaching, performance appraisal;
• Ensure qualitative image of the store, including visual Merchandising, environment, furniture etc.;
• Fully compliance of all the law, regulations, rules and SOP;
• Ensure all CRM KPIs meet company standards, as well as driving appointment bookings and managing in-store VIP events;
• Uphold excellent quality, in conjunction with extraordinary customer service delivery, including but not limited to customer’s complaint;
• Contribute to marketing programs to enhance brand awareness and enrich database;
• Analyse market trends, and execute plans to achieve sales goals and improve store operations;
• Inspire and motivate team members to work as a team;
• Prepare analysis reports and provide key findings with suggestions to management.

Requirements

• Tertiary education or above;
• A minimum of 7 years' retail experience with at least 2 years' management experience, preferably in luxury industry;
• Strong business acumen, logical mind-set with good interpersonal and communication skills;
• People-oriented supervisory skill, good at customer services and sales-oriented;
• Proficient in written and spoken English, Mandarin & Cantonese;
• Proficient in MS Office and SAP.

Remuneration Package

We offer an attractive remuneration package with fringe benefits to the right candidate, such as

• Double Pay & Commission
• Staff Discount
• 7 days full paid Marriage Leave
• 10 days full paid Paternity Leave
• 5 days full paid Bereavement Leave
• 14 days Annual Leave up
• 8 days off per month
• Public Holiday
• Medical Insurance
• Dental Insurance
• External Training Subsidy
• Excellent Career Path & Development Plan

We offer attractive remuneration package, on-the-job training, and career advancement opportunity to the right candidate. Interested parties please send your full resume to us via “APPLY NOW” button.

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