Assistant Store Manager

Assistant Store Manager — Dirk’s South Bank

Help build the next Dirk’s store

Dirk’s is growing — and South Bank is next.

Following the launch of our first store at Buranda Village, we’re building the leadership team for our second Brisbane location, opening in South Bank this October.

We’re a new fast-casual brand built around big flavour, proper food, cheeky energy and a love of dogs. We’re here to make fast food better — better bites, better vibes and better for dogs.

If you want more responsibility, proper development and the opportunity to grow into Store Manager as Dirk’s expands, this is worth a look.

The role

As Assistant Store Manager, you’ll work closely with the Store Manager to help launch and lead Dirk’s South Bank.

You’ll be hands-on across the operation — running shifts, coaching the team, maintaining standards and supporting the commercial performance of the store.

This is a genuine 2IC role and an important part of our leadership pipeline. We want someone who can become a future Store Manager as the business grows.

What you’ll do

• Help launch and establish the South Bank store
• Run strong shifts and lead the team from the floor
• Coach Team Members and Shift Leaders in real time
• Support rostering, labour, stock, ordering and waste control
• Maintain speed, quality, cleanliness and customer experience
• Support training and development of the store team
• Help maintain food safety and compliance standards
• Bring our HHH service model — Hello, Hustle, Heart — to life
• Step up and run the store when the Store Manager is away
• Help develop the culture and operating standards future Dirk’s stores will follow

What we’re looking for

You may already be an Assistant Manager, 2IC, Shift Manager or experienced team leader ready for your next step.

Ideally you’ll bring experience from QSR, fast-casual, hospitality, café, food retail or another high-volume customer environment.

Most importantly, you are:

• Hands-on and comfortable leading from the floor
• Reliable and accountable
• Calm under pressure
• Great with customers
• Confident coaching people
• Organised and commercially aware
• High-energy without being chaotic
• Hungry to learn and progress

Why Dirk’s?

• Help launch one of the first Dirk’s stores
• Join while the business is still early enough for you to make a real impact
• Genuine pathway into future Store Manager opportunities
• Work alongside experienced Store and Operations leaders
• Paid training and development
• Pack Meals and team discounts
• Team events and social activities
• Be part of a dog-friendly brand with real purpose

The PACK Way

Our Culture Code is simple:

• Pack First — we’ve got each other’s backs
• Act Like an Owner — own the outcome, keep it simple, get it done
• Cheeky Energy — positive, fun, always respectful
• Keep It Real — genuine, direct, human

Dogs are part of Dirk’s DNA. Dogs are welcome, treats are free, and our Dirk’s Loves Dogs platform helps support more dogs in need.

Timing

Dirk’s South Bank is planned to open in October 2026.

The successful candidate will commence before opening and will need to be available for paid induction, training, team preparation and soft-launch activities in the lead-up to launch.

Final timing may shift slightly depending on store handover.

How to apply

Apply with your resume.

No corporate cover letter required — but tell us why you want to help build the next Dirk’s store and where you want your leadership career to go.