Assistant Store Manager

Responsibilities:

• Manage the daily operation of the store to ensure compliance on brand policies, image and maximize efficiency
• Support with the management to actively drive and contribute to the sales and profitability of the store by taking necessary action plans
• Improve the quality of sales by focusing on KPIs
• Provide feedback on merchandises to ensure sufficient stock level and right merchandises are in store
• Ensure store employees have product knowledge and are aware of company policies and procedures
• Work closely with visual merchandising team to make sure all store images are align with company policies
• Provide various reports and analysis for management review
• Cascade company communications to all members of the store team
• Monitor the store customer database to retain the loyal customers and generate new clients
• Act as an ambassador in serving the VIPs and regular customers especially during store events
• Provide training and coaching in order to cultivate continuous learning environment
• Handle after sales service and any ad hoc projects

Requirements:

• Minimum 8 years sales experience in luxury retail industry with at least 5 years at supervisory level
• Excellent leadership and people management skills
• Proven ability to network, recruit, train, develop and assess talent
• Excellent communication, customer service and interpersonal skills
• Proven ability to increase sales and profitability
• Strong clientele background
• Technical proficiency with SAP and POS systems
• Good command spoken and written of English and Chinese

Interested parties please attach your full resume with current and expected salary and your availability to the application.

All information will be kept in strict confidence and will be used for employment-related purposes only.