Assistant Store Manager

We are currently looking for an Assistant Store Manager for TOD’S Hong Kong.

Responsibilities

• Assist in retail sales management and monitor store KPIs;
• Assist teams in the selling process and store operations, and act as a role model;
• Assist in store people management, including manpower arrangements, training and coaching; inspire and motivate team members to work as a team;
• Maintain qualitative image of the store, including visual merchandising and environment etc.;
• Ensure the CRM KPIs meet company standards, maintain the client portfolio and identify potential client development opportunities;
• Uphold excellent quality, in conjunction with extraordinary customer service delivery, including but not limited to customer’s complaint;
• Contribute to store events and programs to enhance brand awareness and enrich database;
• Assist in prepare relevant reports to the management.

Requirements

• A minimum of 5 years' retail experience with at least 1 year ‘s management experience, preferably in luxury industry;
• Strong business acumen, logical mind-set with good interpersonal and communication skills;
• People-oriented supervisory skill, good at customer services and sales-oriented;
• Proficient in written and spoken English, Mandarin & Cantonese;
• Proficient in MS Office and SAP.

Remuneration Package

We offer attractive remuneration package, on-the-job training, and career advancement opportunity to the right candidate. Interested parties please send your full resume to us via “APPLY NOW” button.

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