Assistant Store Manager

The Assistant Store Manager for a Pet Retail Store is responsible for overseeing daily operations, ensuring customer satisfaction, managing staff, and driving sales to achieve business goals. The manager will be a passionate animal lover with excellent leadership skills and a strong understanding of retail management.

Key Responsibilities:

A. Operational Management:

• Ensure smooth and efficient store operations.
• Oversee inventory management, including ordering, stocking, and inventory control.
• Implement and maintain store policies and procedures.

B.. Customer Service:

• Provide excellent customer service and handle customer inquiries and complaints.
• Ensure staff are trained in customer service and product knowledge.
• Organize and manage special events and promotions to enhance customer engagement.

C. Sales and Marketing:

• Develop and implement sales strategies to meet or exceed sales targets.
• Monitor sales performance and analyze data to identify trends and opportunities.
• Collaborate with marketing teams to plan and execute marketing campaigns.
• Manage visual merchandising to optimize sales.

D. Financial Management:

• Prepare and manage the store’s budget.
• Monitor and control operational expenses.
• Ensure accurate financial reporting and record-keeping.
• Conduct regular audits to ensure financial integrity.

Qualifications:

• Education: High school diploma or equivalent; Bachelor’s degree in business administration, retail management, or a related field preferred.
• Experience: Minimum of 3-5 years of retail management experience, preferably in a pet store or similar environment.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proven ability to drive sales and meet targets.
• Strong organizational and problem-solving abilities.

Job Type: Full-time

Pay: ₹15,745.69 - ₹35,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person