Assistant Store Manager

Wash N' Roll assistant manager

• Ensure vehicles are properly prepped
• Keep tunnel clean by spraying any dirt or debris out
• Competent with DRB (setting up fastpass plans, discontinuing plans, changing out receipt paper, pulling reports)
• Remove all trash from the trash cans
• Replace trash can liners
• Un stop all vacuum hoses
• Clean out each vacuum canister by removing the bottom bin and shaking the vacuum bags
• Must be able to operate the store in the absence of the store manager.
• Ensure employees are working safely.
• Under direction of the Store Manager, provide training and oversight to team members
• provides general operational guidance; serves as role model to other team members
• Assists Store Manager with overall operation of the site; may execute open and close duties and procedures.
• Ensures policies, practices and procedures are understood and followed
• Works safely and reports safety or maintenance issues to management
• Maintain cleanliness of work environment and inventory
• Provide excellent customer service
• Communicates information that requires some explanation or interpretation
• Performs team member duties as needed to ensure quality and timely customer service
• Guides cars onto the track with a focused, pleasant, and competent demeanor
• Performs visual inspections of the condition of each vehicle prior to entering the tunnel
• Must be willing to work in hot/cold weather conditions when necessary
• Be on time and in uniform for every scheduled shift
• Load and prep vehicles as they enter the wash bay as needed
• Spray bug prep on the front and back of every vehicle
• Use the bucket brush to scrub the front and back of every vehicle
• Ensure the wash controller queue is accurate
• Communicate with the guest to ensure the driver is not in park or on the brake
• Send the rollers behind the rear wheel to ensure the vehicle passes through the wash
• Ensure the wash equipment is operating correctly as the vehicle goes through the wash tunnel
• Perform basic routine maintenance as required or directed
• Perform advanced maintenance as required or directed
• Empty the garbage bins around the lot
• Collect dirty towels, wash them, fold them, and return clean towels to the lot for customer use
• Refill and replace window cleaner bottles as needed
• Sweep the lot property as needed to ensure the lot is well maintained and clean.
• Cash deposits twice weekly
• Replace and replenish cash in cassette boxes as necessary
• Chemical handling (once trained)
• Ensure employees are in the correct uniform

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